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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,219 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it over a week but very happy I upgraded. Love the better camera and great pictures !!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hisband loves this phone. Front and back cameras are amazing, pictures come out extremely clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with phone. Figured out lots of features and pretty easy to use. Seems just a tad heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new phone. It has rich colors, sleek design, and am loving all of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use iPhone back in the day but I now only use Samsung phones! This new S9 is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size, smaller than our LG which made it difficult to hold at first because it kept sliding. Once we got cases on them it felt much better. Pictures on this phone are the best quality we had in a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from S7 Edge and I got to say this is an awesome and fast phone compared to my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Daughter's phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my daughter's cracked S8, she loves it so far - says photo quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung 9 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I real happy with my new Samsung 9 smartphone. Like the camera so much better then last phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The color is beautiful and the phone is a lot faster than my old galaxy s6.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of the phone. The camera in the phone also takes great pictures too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it black Friday because my s6 stop charging. Great phone I love the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I got my monies worth. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9 is the fastest phone I have used ever, it allows me to do multiple task at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the upgrades from my last model. This phone has so much more features and storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for the money. Easy to use and Best Buy Staff has been helpful with all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with an amazing clear beautiful display! Easy to use and no problems so far!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your kind words. We appreciate you for choosing Samsung. ^Ash Samsung

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a phone. Fast, reliable, and dependable phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade and best buy came through for me easy phone to get use to love samsung

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Why did I wait?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally traded in my 3 waited a long time. It is a great phone..wish I had got it sooner

    I would recommend this to a friend