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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,219 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a S5 for 3 years, seamless upgrade and phone works much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great price for phone from sprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use quality of pictures and sound are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great features. I will still recommend over apple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Learning as I go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek phone. I was forced to buy new. I'm not interested updating my phone all the time. I was a bit disappointed to know they no long come with a guide book

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the s6 and what a difference! Fast and great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the camera takes great pictures would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great camera. Can never go wrong with a Samsung Galaxy

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Really like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than the eight . It's a little bigger. Better picture

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I only have had it about a month and like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purple galaxy9. The camera is great and "ITS PURPLE"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new phone to upgrade from S7. Very nice and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly impressed with the quality and speed of this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife when her old phone would no longer hold a charge. We are not into all the features on phones. However the battery life seems good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No major complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this phone is that after I bought it, some days I can't receive or make calls for a 5 min- 3 hour window. I get a message that there is no service and so do my incoming callers. This never happened with my other phones. It could be a coincidence since it seems like a network issue but it started the same week I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I like the Camara and the costumer services was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “real” smartphone and it’s one of if not the best Android cell phone out there. Being unfamiliar with all of the phone’s capabilities and how to use all the app’s available it looks like I’ll be on a fast track learning curve for the immediate future. I am very happy with my purchase and recommend everyone to feel safe in purchasing this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this phone and very easy to learn how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is neat. Has good features. Anyone would like this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best, nice camera, life long Samsung phone owner.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Grest phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 9S is a great phone. The processor is outstanding.

    I would recommend this to a friend