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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,219 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone takes great pictures, offers lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift to give my parents. Super easy and camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift for my wife. She really liked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's old cell phone (an S7) was on its last legs inculding a cracked screen and non-functioning jack. Picked thios up as a surprise. The folks at BB were kind enough to activate it and then turn her old one back on so that I could surprise her with it at Christmas. She has really been enjoying the upgrade. Great price at the Holiday too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my 4th galaxy. The camera is awesome and battery life is insane

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Very fast and easy to use. Traded up from a S7

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from S8 to S9 not much different, but happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best phone on the market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth appearance, lightning fast speed. Great job Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good price for the product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera Nice screen resolution Good speakers sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the phone and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    battery last for full day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great display, camera and good upgrade from S8. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love how easy it is to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works really well, even for a beginner. Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung person myself & this is no exception to their usual quality that we have come to love & expect from them. The phone over all is great. I bought this one for my daughter after getting the S+ for myself months prior and they are holding up to the demand and wear and tear that both of us are putting them through.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear that expectations are met. Thank you for being a part of the Samsung family. ^Ash Samsung

  • Rated 5 out of 5 stars

    This phone is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Majorly improved by Samsung this phone will not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade for me. Seems like a great phone. Easy to maneuver

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the black friday price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pjone. The camera pic quality is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I just love my new S9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the apps edge shortcut! The camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my s9. Great upgrade from s7. I am galaxy forever!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, long battery life, I would get another one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    NEW PHONE NOT MUCH HAS CHANGED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPGRADED FROM A S5 AND SO FAR THE S9 IS NICE BUT DON'T SEE MUCH DIFFERNT. SURE THE CAMERA IS GOOD AND PICTURE IS GOOD BUT THE OVERALL PHONE JUST DOENS'T WOW ME.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camara resolution awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my galaxy S9, picture high quality, easy to use

    I would recommend this to a friend