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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,219 reviews
  • Cons mentioned:
    Difference

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall I am happy with it but not much difference between this and my S8 that I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the improved camera and it's new features. The phone has maintained its sleek look and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Samsung. Clear picture. Clear screen. Dropped lots of time and no cracks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Samsung phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I was in 2 minds whether or not to upgrade my S7 as the battery was showing age and needed to be charged multiple times a day. Finally got the S9 and love this piece of hardware. Hoping that the battery works the same way after 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for my daughter, she puts everything on here and has not run out of space.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter likes it a lot. For whst these phones cost, they should hsve more memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of storage, improved Samsung apps. Still learning all new features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear you're enjoying your Galaxy S9! Thank you for choosing Samsung. ^Ash Samsung

  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Phone works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy 9 Has great photo ability Bixby needs to go, That is very frustrating to me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good all around phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen, good speakers, decent camera. Wish the battery was bigger but it's not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy with new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, quick charging. Have not used the included head phones yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera is not as good as S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the camera, I love my new Galaxy S9 but wish I would of got the S9+.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new faster phone. Had S7 so upgrade to S9 was amazing. Great pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like always samsung makes an excellent product. It takes great pictures and video

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera along with all the filters. This phone allow you to do so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this galaxy upgrade! It does everything I need and is user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this phone I switched from many years with an Apple device. There was some adjustment but I can't say I miss it. The Samsung has been very easy to use and almost everyday I find some new component I really like.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    lomg battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size Love the color Enjoying all the features

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    S9 is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great on the s9. The only reason I did not put 5 stars is BIXBY.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works good. I love samsung phones. They dont compare to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of my wife and myself cell phone purchases was excellent...Very pleased with product and Best Buy sales associates that we worked with ...Extremely product knowledgeable , efficient and courteous...:)

    I would recommend this to a friend