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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,219 reviews
  • Rated 5 out of 5 stars

    Love galaxys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th galaxy phone. They just keep on getting better every year. Would really like it if they would go back to the removable battery, so I can buy an extra for when it starts draining too quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S8. Alot of similiar features but the camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone has alot of memory and phone has great camera quality

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone that responds quickly. Wish battery life was as good as S8...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the unlock features. They help getting on the phone. The smart transfer is amazing I was on my phone in less than 2 hours. No down time. I was so worried about the time it takes to get all in.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone meets expectations so far. Camera takes good quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the camera and special features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has almost everything I need and more. Love the camera and features .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this phone it takes the best picture. Samsung is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my brother. His 1st smart phone...it's blowing his mind, but is the best of the best in my opinion. I only purchase Samsung phones, TVs, etc. because I believe them to be the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    You decide

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this phone, I really loved it. The camera was everything. As time went on and the constant updates, there came the many changes to the camera. I do not love it as much anymore. I want my first camera back! The phone operates just fine, very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to retire my S3 and bought the Galaxy S9 as a Xmas Gift for myself. Best decision I have had in a long time. Absolutely love this phone even though it has so many features I am still learning about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I'd recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I upgraded. It's s great phone and decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but very fragile. I'm sick afraid I'm going to hurt it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice and shic. It's comfortable for a girl to hold.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your positive feedback is greatly appreciated. Thank you for being the best part of Samsung. ^Ash Samsung

  • Rated 4 out of 5 stars

    Nice Sleek Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sleek Design and Easy to transfer data from existing devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was Free when adding a line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone free when I chose to add a line to my contract. I gave this phone to my girlfriend who loves the upgrade to her Samsung S7 Edge. She loves the lilac color as do I. The upgrades are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd upgrade on Samsungs and each upgrade is better than the last. We have 3 of this phone on our phone plan and all 3 of us are happy with our phone. Keep up the good work Samsung!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your loyalty means a lot! Thank you for choosing Samsung. ^Ash Samsung

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is user friendly and has a long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a S7 to the S9. I am still learning what this phone can do. The face recognition feature is pretty cool! The curve glass is different and have to get used to that. But I do like the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good phone for everyday people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen the smooth transition and a very good camera

    I would recommend this to a friend