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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,219 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the dual cameras. The picture quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Samsung phones, but this one has a few glitches. Not the fault of the model. Just the one I happened to get. I owned another one that was fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT phone, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone literally 9 days ago and now it won't charge. I keep getting a moisture detection error (even though it has NEVER been exposed to water). Would be a 5-star rating but everything I've seen while googling says this seems to be a software glitch and to not let your battery die... Wish I would have seen that BEFORE I let my battery die...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone ver good camera and easygoing to find out app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty easy to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the phone for my mother who had a flip phone for years, and little by little she is figuring things out on her own, I thought for sure it would take her longer to get used to the phone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. I like it better than my s6. It performs well so far

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Bright, fast. Way more security options.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung s9 is great when you are an Android user. The size is perfect for small hands. The only downside is the battery. It drains so easily. Even if it's Brand new, the life of the battery doesn't take long. You need to bring your charger or at least buy a power bank.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Has a lot of customizable features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone for theast 4-5 years, and had mixed feelings about getting a Samsung. However, I've been pleased with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade from my old S5 and Sprint was useless in working out a deal as an existing customer... enter Best Buy! Got a great price on a really amazing phone. Love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of the camera. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new samsung galaxy s9. Good cammera.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new features ofbthis device just upgraded from HTC loved this phone finall had to upgrade htc died but i love the new phone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Easy to use Also phone charges very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continued excellence from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added 2 new lines to my plan and got newer Samsungs for the kids & love them - my lease is up on mine soon and will definitely be going back to Best Buy to upgrade my Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera and the fingerprint access capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Pretty much the same as the S8.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Galaxy S8 and was quite disappointed in the lack of differences. Aside from the camera having options like slow motion, there isn't anything noticable. I'm on my phone a lot and run a lot of apps and noticed no performance difference between the two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. Really enjoying the extra space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone!! I was really happy with the s7, upgraded to s8 and now this one. I honestly think I'll be happy enough not to upgrade again just because like I did before.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, useful every day. Camera is great. Recommended

    I would recommend this to a friend