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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,219 reviews
  • Rated 4 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone as i get used to it after being an iphone user for over 5 years. I juts dont like the battery life. The moment, i remove it from the charger and use it for 10 mi 1% is decrease and before i know it is down to 90% but when i go to battery settings i supposedly still have 12 plus hrs left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 killing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone for my daughter. She is loving this phone every time I see her the phone is in her hand. I must admit I am a little jealous that purple is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please, still learning all that it can do. Have it attached to my Gear3 and so far getting everything like I want it. Great phone, would certainly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the S7.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time for an upgrade and currently used a S7 so the S9 was the obvious choice. Great phone at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the S7.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time for an upgrade and currently used a S7 so the S9 was the obvious choice. Great phone at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY SAMSUNG - BETTER THAN IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again, I still choose purchase Samsung products over and over again. I have an apple i-phone for work, but still prefer to use my Galaxy over it when I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful updated features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third S series phone. The features keep getting better with each model. The price isn't so great, I don't understand how the price for phones are always increasing. I had the misfortune of needing a new phone when deals weren't available. Despite the price, I do like what I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Galaxy fan but upgrading from my old S6 was a great thing. I like the phone and with Best Buy promotional price, you can not go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone. The curved edges can be a bother when tapping apps. The factory setting for sensitivity wouldn't work well, but turned it up and now I hardly have to touch the screen. I do enjoy the browser history tab, makes it very easy to go between different windows (apps).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a Note8 and was able to transfer all of his information between the phones very quickly. It is very similar too so he can adjust to it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One again both Best buy and Samsung knock it out of the park best buy for the price and ease of purchase and Samsung Galaxy for the high quality phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet another great Samsung S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must be the 3rd or 4th Samsung I've had, and each is great and better-enough-than-the-older-one to justify upgrading. Solid build, solid software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was still using her S4 but many apps were no longer supported by her old phone. She's amazed at all the things she's been missing out on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from an iPhone 6, this phone is far superior. It took a while to learn the Android way of doing things, but I really like this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don't like is that it is edge, whoever came up with that...ummm yea. There is no function for the edge screen other than to be annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really well done Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spouse needed a phone to upgrade connectivity and last longer. This was good choice after conferring with Best Buy specialist. she's liking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone not one issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone never had any issues. Worked like a champion. Even sold it and still no issues to the buyer after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Samsung S9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad my husband chose Samsung's S9. It's a bit larger than the old Samsung he had, but this new cell offers new features which my husband likes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a nice phone bought it for my 10 year old grandson for his upcoming birhday hopefully it will last longer than the s8 his father had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, from the camera to the color. The only issue I have is the curved glass screen protectors dont stick well with cases.

    I would recommend this to a friend