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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,219 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just cannot go wrong with a Samsung phone. I had to use that other phone for work and found my S9 much more reliBle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of these phones and the work great. We like going to Best Buy because they seem to know what they are talking about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were good for the first year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my sister, by the 2 year mark both our phones (I bought the same one for myself in gray) were basically bricks because the battery drained so fast, and we weren't able to make phone calls from our homes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    faithful Samsung user

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is like my 4th or 5th Samsung phone and the reason I always go back to samsung is because it's reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of extras in small machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is an all-around great phone that has so many extras with it there is not enough room to list. Great product for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years later and the phone is still working. It still gets regular security updates so that good know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to replace my Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. The fingerprint scanner is fantastic, love that I can use it in place of my password in multiple applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the S9 for it's great internal memory also I added a 128Gig SD card. I'm winning great memory for great upcoming pics @wk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought for my 14 year old son. He previously had a galaxy s7. He loves Samsung phones and definitely loves the galaxy s9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always liked the Galaxy phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new Galaxy S9. As always with new phones I have to get used to the new format but everything is straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of this awesome phone, it does everything I needed it to and there are even more functions I discover each day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been and iPhone user for almost 10 years and decided to switch to Samsung. I'm happy I did. The phone is much more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone for my son with reading any reviews about it. If its part of the Galaxy line, then is great with out a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Galaxy S9, but there are a lot of extra features that I am learning. I definitely love the new camera in the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son who wanted an iPhone. He seems to be very happy with it once he saw that it was actually a better phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for my wife's S6 Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about the Galaxy S9? I cannot find a thing she doesn't like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone and my wife loves it. Was an upgrade from the Galaxy s6 and is an awesome improvement. Definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had samsung phones and my S7 was really acting up. The S9 is great, everything I want and need is in this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Galaxy supporter for a while. I got this phone for my mother bc it is much easier for her to work over an Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it stands up to the Samsung quality, my son seems to love it. A little small for my taste but great for his needs.

    I would recommend this to a friend