Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,219 reviews
  • Rated 5 out of 5 stars

    Very Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone with and has all the options which flagship phone .Go the phone in deal which is more worhful than i paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. The technology is better than my previous. However, when you receive a text or email there is no notification, the phone only vibrates. I've been trying to figure it out but it may be an issue with the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered a few of these for my family & they seem to be happy with them. The midnight black looks good. My wife has only complained about cell signal and speaker volume so far with this model so we'll see how it is after the next update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it's supposed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get most of the bloatware off. Barely touched the screen and it scratched. The way the screen is positioned, most cases barely protect it. Almost like it's built to break.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this phone! Loving this phone!! Recently just traded in my Apple phone and I have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from S7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Galaxy S7 and been happy so far. Wish the battery lasted a bit longer but charges fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love LOVE!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the rose gold color. Besides how beautiful it is, the phone is much better than my S7! Highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LIVE THIS PHONE! Love all the new features and the analyze password before turning the phone completely on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look like the phone and the features. However, 10 days old and it froze up. I couldn't turn it off or get out of the clock app. I had to wait for the battery to die to charge it and restart it. Hopefully it doesn't happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Galaxy phones! They are always so user friendly and best buy makes the purchasing process so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Galaxy phones! They are always so user friendly and best buy makes the purchasing process so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace wifes note 5. Sorry to say in all the samsungs we have purchased over the years this one a bad mother bd. Hard to believe but things happen. ended up with a note 9, which she very happy with.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gumby. We are glad everything worked out for you and your wife. Thanks for being a loyal customer. ^Monique Samsung

  • Rated 5 out of 5 stars

    Easy choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were at Best Buy in my wife wanted this. I haven't heard any complaints from her that must mean it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase but wish someone could make a reliable glass screen cover for the curved edges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Color For The Wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She needed a ph fast. Not heavy in the gimmicks. Up to date in function. Stylish. The S9 is the perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Had a S4 and only upgraded because battery wouldn't hold charge. Love Samsung products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the phone and internet everyday, every hour, really all the time, best device I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does everything I need and more, Down side it needs it has a different charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does everything I need and more, Down side it needs it has a different charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone and if you're an android person great deal at Best Buy. Got for $400 off on Christmas eve

    I would recommend this to a friend