Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,219 reviews
  • Rated 5 out of 5 stars

    Great samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this after having the S5 and S7 for several years and LOVE this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade/phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy 8 was the best S phone that Samsung had out until I purchased the Galaxy 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy phone upgrade process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to got to sprint direct, but it's much easier and faster at best buy. Thxs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE FEATURES ARE AMAZING.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WILL DEFINITELY RETURN TO BEST BUY TO PURCHASE AGAIN. THE SALES REPRESENTATIVE, ANTHONY WAS PHENOMENAL. HE WAS PATIENT, KIND AND WORKED HARD TO GET THE BEST DEAL SUITABLE FOR MY BUDGET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recieved my new S9. I haven't figured everything out yet but love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the lilac purple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a S7. I love the clarity of this phone. So far I haven't had any issues. Only been a week so hopefully I won't have to come back on here and change my review to bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size screen and still thin!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were very helpful! It has more features than I have figured out so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this new Samsung phone and and it has not disappointed. It is the greatest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard great things about the Samsung Galaxy S9. I am so happy I got one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I finally upgraded from a galaxy s5 and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW PHONE

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THAT IS A GREAT PHONE , MY HUSBAND IS VERY HAPPY WITH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best. My personal opinion. Would definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great android phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband upgraded from iPhone to the Galaxy S9 and doesn't regret it. Great choice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone will recommend it to anybody To pick up the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy greater than iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again a far superior product to iPhone. If you want the exact same phone by Apple Wait 3 years and buy whatever their newest phone is by then they should have Caught up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my in law and they absolutely love it. No complants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 6, I like all of the features this has and the camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter and she loves it! Samsung is all we use in our family!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this phone! The gold looks more like a rose gold and I love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung phones, they are the best. This phone is worth it.

    I would recommend this to a friend