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Customer Ratings & Reviews

Model:
SM-G965UZPAXAA
SKU:
6191424
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,697 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Samsung is the BEST!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went from a BlackBerry to the Samsung S9+. He's been impressed with the battery, display and camera etc. (Shark smile) fruits aren't for communicationing. Get a Samsung phone for all your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is powerful and very user friendly. It's fast, can handle any application and also any game or app you want to run. Sound is good camera is excellent. I really have no complaints with this phone so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Samsung S9+ in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I went to purchase this outright from best buy and I just figured I would ask the cell phone department if they had any open box. I got very lucky. Someone had returned a phone the night before. This phone was supposed to be $600 new. I paid $467 open box. It made up for all the protection I needed for the phone. The phone had no scratches. best buy took real good care of me. they even installed the screen protection on it for me and didn't charge me for that. Best buy took very good care of me. The phone is awesome. Love it. It never hurts to ask the cell phone department if they have an open box. I tried to buy one online and this store showed none available, but when I asked they did indeed have one gold one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the feedback Gamer4Life. We are glad that you found a product that fits your needs. Thanks again for being a loyal Samsung customer. ^Monique Samsung

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is amazing and the memory is great and it has a lot of great perks that comes with the phone like slow motion camera and the emoji transformation. The battery life is also a great on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Has great fearures w/explanation/learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am further along w/knowledge, use and phone diving than I thought possible. Still learning, hunting, searching and finding. Enjoying and figuring out apps, downloads and features myself. Good job on you and Me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    It is a computer on your hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have my Samsung S9+, I have not used my lapto frequently. I can use the memory for my important information. The phone is fast all time. The phone has a Excellent battery. Really enjoy my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great phone!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use. The battery life is amazing. The camera is absolutely amazing. The quality of the pictures are better than the iPhone I switched over from. No more fruit phones for me, I'm an android woman.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning two of these(one or both defective), here is my review. I'll preface this review by listing some of the smart phones I have owned in the past: Samsung Galaxy S Epic(The original on Sprint) iPhone 4S HTC One M8 HTC 10 This phone looks amazing when you pull it out of the package and when that giant display turns on, wow. It's fairly well built and feels alright in your hand. It has a lot of really neat features(not important features just cool stuff) and its fun to play with. A list of the pros: Great Display Good Camera(Nothing revolutionary) Good looking A headphone jack! Lots of tricks(Like Edge lighting that lights up the sides of the screen when you receive a notification. Sound EQ Now the cons: Basically a copy of the Galaxy S8+ Terrible Fingerprint magnet, especially the back Samsung UI is too much. Makes you run a second app store. Terrible Sound quality through headphones or Bluetooth. This is the biggest flaw in my opinion. This could have been a defect with the unit I got. Camera is awful in low light situations. No option for a glass screen protector due to the curved edges. In conclusion, its an OK phone but if you really want this phone, you may be better off with the Galaxy S8+ Samsung has really failed me with this phone and it will be a long time before I can give them another chance. Best to wait for the next HTC or LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a beautiful display and is super quick. You can customize it with themes and it's awesome. The camera is great and super slo-mo is so fun to use. Great phone to have and battery life is so good. Must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I couldn't be more pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a couple Samsung phones before, and was pleased, but this one is the best yet. Unlocked, so I can take it with me to any carrier. Really impressed with the battery life. Ver pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Best flagship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones, they compete almost the same these days but this phone is the history changer with the best camera and never lacking speed it could be said as the best phone on the market over I phone X(10)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my new Samsung S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got unlocked and works great with my service provider, camera is amazing love the extra storage memory and of course the video quality when watching movies from my Netflix or YouTube accounts

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Galaxy all day every day!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 Galaxy phones and would never have any other. We switched to Galaxy with the 5 and will never leave as long as they maintain the quality. Every 3rd day at least one phone gets dropped or spends time in the pool or ocean and with the exception of a basic bumper case there is no protection. They never break!!!!! We have had then run perfect years old with screens shattered to the point they could cut your finger.. The phone is gorgeous as well. I thought once about switching to Apple as the price was cheaper but after comparing both I am staying with Galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    One of the best phones out now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 plus is great and packed with loads of features. I especially love the dual cameras and the long battery life. This phone was even discounted because the new note 9 came out. Score!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Unlocked and Loaded

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great camera, plenty of storage and is unlocked so that you can keep your phone if you switch carriers or use it out of the country.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Galaxy by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Galaxy user since the s3 I upgraded to the s6 than switched to the iPhone 6 Plus. I started missing android after being with Apple for 2 years and I was taken back by all the features this phone has over my iPhone. The camera is beautiful, fingerprint sensory is accurate and fast, screen is crisp and bright and dark blacks, and the fast charging is unbelievable. I returned the phone unfortunately because I bought it to see if I wanted to switch back to android but I went back to iOS since I’m use to the software. But if you want a android phone you can’t beat the price, and the number of features that this phone offers hands down its better than an iPhone by far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is like no other! Takes amazing pictures and comes with many settings. The phone is easy to use and fast. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for the camera. Takes great pics. Super fast too. I have slow internet but this device is amazing how u can navigate so quickly. Still discovering what all it can do!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great if you love taking pictures with your phone this has a great camera.. battery last really long and the fast changing works great my phone charges in 30 min..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S9+ phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new phone - 64GB, bigger screen, better camera, lower price with the unlocked option (vs contract). Unexpected replacement of old S7 turned into a great deal for me.

    I would recommend this to a friend