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Samsung - Galaxy S9+ 64GB (Unlocked) - Midnight Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2240 reviews

95%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 30 reviews

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    S9+: Everything+The Kitchen Sink+The Dishwasher

    Posted
    Exxix
    • My Best Buy® MemberMember

    The S9+ is erroneously getting a lot of tainted reviews from sites like Cnet, Youtube channels and such. They all start with the same biased themes of backhanded compliments and then fall into a slanted criticism of singular features and iPhone comparisons. What does not occur to these people is that The S9+ alone, one incredible device, is being compared, one feature at a time, with almost 6 or 10 other devices which mean that it has a full list of excellent features. Maybe not heavenly perfect features but still killing and resurrecting it. Software and hardware-wise, it is a smartphone chimera - design, beauty, photography, video, excellent screen, tweaks and features, excellently good battery life, Samsung Pay (currently the most versatile and compatible mobile payment system around which can be securely authenticated by Iris Scan/Fingerprint, i confirmed this, and which should be mentioned more by reviewers). Heck...there are even dark themes on Samsung Themes store that turn your entire smartphone interface black. A great battery life saver yet not a standard feature on android or iOS. Samsung has implemented so many things that are now being used as standard on Android and iOS but all they get is a bad rap for all that effort. The S9+ is an excellent mobile device and i believe that people should make their own minds up about buying what they want to use. I made the decision to buy it Unlocked at Best Buy and I got mine on the 16th. Wifi-calling works with unlocked S9+ on tmobile sim, Samsung Pay can be securely authenticated with iris scan or fingerprint (reviewers keep saying it can't. Sigh!!!), camera is lovely, Barry Allen would be proud of the swift interface and the audio/stereo is above good. I will write a fuller review after a while but for now, i'm keeping it. (Hint: Dark Themes. long press on the home screen and select Themes. Using the search symbol on the top right hand corner, type in black or dark. Click search. Preview the options given and select your choice(s) to download and apply. You can also have your choice of icons and wallpapers to use. Samsung/Android gives options for Choices).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Switching from iPhone to S9+

    Posted
    Brickyard
    • My Best Buy® MemberMember

    So after months of waiting and watching reviews on YouTube I finally made the switch to the s9+ from my iPhone 8. I've been an iPhone user for years and over two weeks into having the s9+ I can't even imagine going back to apple. The reveal of the new iPhones and seeing they are the exact same thing as last year just more expensive kinda was a dealbreaker. So here's my android experience so far - Right after getting the phone the initial few things that might not seem nice coming from the iPhone and are known issues (Cons) 1. Not compatible with our cars stock music system usb plugging. You can use an aux cable or bluetooth. 2. The cars inbuilt usb may not provide an adequate charge with apps running on the phone. Not a design flaw but the heavy battery requires a powerful charger and after looking up online an anker fast charge 3.0 would do the trick. 3. The initial battery drain may seem to be excessive - within a few minutes from a full charge I noticed the it drop to about 96-98% but from there on it's a slower drain despite heavy usage. On average I would say it is at par or may e just slightly better than my wife's iPhone 8+. Pros: Other than what I said for the cons everything else is amazing on this phone. Some of my favs so far: 1. Camera is beyond amazing on for anything I've seen on a phone both front and rear. 2. The ability to unlock using 3 different sources is smooth and convenient. 3. Having 2 apps open on the same screen. You can be like watching a video and listening to it about a certain topic while at the same time reading up on it Google or whatever. 4. Customization with widgets. I have 2 home screens and swiping g between those 2 tell me everything I need to for the day. 5. The alarm has this "briefing" it's a nice pleasant music followed by how the weather is, what's on my calendar for the day and then the news. 6. The health tracker is awesome. Keeps track of your stress, steps, sleep and more if you input additional details. The camera has a thing with which you can just point it at whatever you're eating and it will identify the food and input the calories to the health app for you. 7. Emulators- perfect for killing time on flights if you have airplane mode on and want to kick back and play some old school gameboy. 8. The ability to have a memory card to expand your memory and to have a backup of your stuff right there without having to rely on a cloud service constantly messaging you to upgrade your space for 1.99/mo . Also even if you don't have a memory card there is a bunch of stuff you can do using the USB C OTG connector that comes with it (dont throw it away after transferring data from an iphone- YouTube this and you'll see). Overall it's an amazing phone. Day one and 2 kinda wanted to go back to the iPhone just cause I was so used to it but the wife told me to keep it at least for the 2 weeks before I switch back. Now I love it and so much I can do with it that I couldn't with the iPhone. Will probably get the galaxy watch soon for the extra health and workout tracker features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A millennial's perspective on the S9+

    Posted
    tomachka
    • My Best Buy® Elite MemberElite Member

    Quickly about me...I'm a 23yo female, recent college grad, who fully embodies her millennial status. I consider myself the definition of an average phone user. My top 3 apps are Instagram, Facebook and Spotify. My top stock app is Messaging. I don't do much else on this phone, I don't even watch video or movies because I prefer my Macbook Air or my TV for that. I made the switch from a Galaxy S6 to the Galaxy S9+ April 2018, 3 days before I left for a trip to Paris and London. The drastic difference between the S6 and S9+ spoke for itself in every way. I wanted this phone mainly for the rear camera so I could take amazing photos and it did not disappoint. See images below. The front facing camera is also great, maybe even too great as I don't want to see every pore, or anyone else to see every pore that I have. Fast forward to now and I'm still in love with this phone. Battery life is still great in my opinion, I always keep the phone in battery saver mode and the phone will last me the entire day, I only charge it overnight. Of course, this phone has a headphone jack which is an important feature to me since I have a tendency to misplace small accessories so any wireless headbuds are out of the question for me. The phone recently updated to Android 9.0 (Pie) and now there's even more stuff to play with on this phone. I now have Live Focus which I think is analogous to iPhone's portrait mode so I'm excited about that. All in all, I think this is a great phone, and if you can't afford the new S10 or S10+ then I think the S9+ will be a great choice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone I've owned in a while

    Posted
    klamburglar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from a Galaxy S7, and I like this phone a lot better. I had gotten a bit tired of Samsung phones (and I'm not as excited about smartphones as I once was), but I decided to give this one a try. Best thing about it: for the first time in years I don't have to worry about my phone dying before I can charge it. With regular use it easily lasts all day (even if I can't charge it until late) and, if need be, I can get a second day with light use and some power-saving features enabled. It's very snappy and hasn't crashed or frozen up on me yet. And I don't miss the bezel at all. Even though it's about the same size as my S7, because of the larger screen it feels so much bigger. I'm still not quite sure the advantage of the curved screen, but boy is it neat. The display quality is excellent, as usual for Samsung phones. Finally, the camera is fantastic. Best smartphone camera I've had by a mile. I'm consistently amazed at how well it takes pictures in low light (they look brighter than real life). The slow-motion camera is quite nice as well, though I haven't had much occasion to use it. Now, the cons. Because of the screen curves outwards, it's much more likely to contact the ground if dropped than flat-screen phones. A good case is a must, and I would recommend a good screen protector as well. It's annoying that all of my old micro USB chargers don't work with its USB-C port, but I suppose the USB-C itself is much better than micro USB. It's also *expensive.* I like to keep phones for a while (the two years I had my S7 was a little shorter than usual for me), so I didn't mind as much. But, if you like to replace your phone periodically I'd look elsewhere. Between the phone, the case, the screen protector, and buying extra USB-C charger cords if needed, it can very pricey. Overall, though, great phone. Would recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best phone? Samsung screen, Google OS.

    Posted
    Robi
    • My Best Buy® Elite MemberElite Member

    I was a Samsung loyal user (Galaxy S2, S3, S4, S5 and Note 4). All great phones, one big (at least for me) cavet. Samsung updates!! For this reason I stopped after the Note 4 and said I was not going back. Went to Nexus 5x then Nexus 6P. Great I LOVE pure Android. Unfortunately my Nexus 6P battery started to ran out fast (half a day), and phone would turn off at around 15% battery left. I so wanted the Google Pixel 2 XL, but after terrible review I wasn't in for a phone at that cost $ 1000 with such terrbile POLED display. Order it for then return it the next day. It didn't give me that wow factor. Then came Samsung Galaxy S9+. Lot's of improvment. I decided to give Samsung a change. After using S9+ for about 1 months, I ordered the Pixel 2 XL on ebay and switched back to 2XL. Love it. Yes screen isn't that great, not as fast in loading the widgets, but man all the rest, it's a better phone than S9+. FYI, I don't use FB, Instagram, or any other social medial on nay of my phone. Pros: screen. Wow beautiful. Awesome. Read "cons" for additional not like. Speed. Wow. loads widgets faster than Pixel 2XL. Memory card. Yes and no. I give yes for majority of the people. Love you remove the card, put into another phone and you got everything with you. For downside, read "cons". Speakers. Oh yes. Nexus 6P we ok. Pixel 2 XL are ok. This are nice, much better. 3.5mm audio jack. Band 71. IP68. Thought, I would not trust any company with it. Had a friend of mine with the Samsung Gear Fit 2 (IP67), he got water on it. Return for warranty, I was told warranty is voided because he went to deep. Well, found many complain on several post. For this reason, I don't trust company to honor. Cons: Screen. I really don't like curved screen. Unfortunatly, nowadays seems everyone is going that direction. don't like the feeling of the 18.5:9 ratio. I found this difficult to hold it with two hands when texting. This is the first cell phone I'm always afraid to drop it. Updates. Still back to point one. The S9 support Project Treble.?? So far still running 8.0. My Nexus 6P three yrs old, is running 8.1 Samsung messaging app. Seriously when I select a contact to text, I need to click on "start". SERIOUSLY!!? I switch to Google own msg app. Samsung touchwiz. Improved, never like it, find it cumbersome. I use Nova Launcher (even on Pixel 2XL). Integration with some apps (History Ereaser) not working well, but same up is working correctly with Pixel 2 XL. Memory MicroSD security issue! External memory card is not encrypted like the built in. That would be ok for majority of the end user. However, I want encryption. If you do enable encryption on the external card, than it'll be useless if you remove it and plug it into another phone, or connect it to your PC to load a movie or music, thus losing its purpose. Fingerprint better location than the S8, but got notification to clean camera lense more than once. Pictures. Don't like over saturated pics that all Samsung device make. This is no exception. It simply not real. Love how the Nexus 6P or the Pixel 2 XL take pics. Bixby. Don't like where the button is position. Samsung idea might heading to a good direction.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm loving my new phone!

    Posted
    NeeNee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been waiting to buy this pho nbn e since it came out. Now that I have it I'm having so much fun using it. I love finding something new about it the more I use it. I've always loved Samsung's Galaxy's. They live above and beyond expectations!! This is definitely a phone for the imagination. At the same time a no brainer to use like the other Galaxies. All the fun is in finding everything this phone can done. I've had my phone a week and I'm still exploring. Hats off to you Samsung. You've, again, blown me away. The lilac purple is super shiny gorgeous! The most perfect purple I could ask for. I really love the mirror finish. I love all the different unlock options. Super high security and some added fun. Iris recognition, face, and finger. I'm able to use a combination of just one or more or all. I love it. The cameras on this phone are outrageous. Taking selfies bring out details on your face you didn't know were there. The back cameras (yes plural) are beyond HD, it's breathtaking. The colors pop and the detail make life more beautiful than it already is. You've never seen pictures like this before. You have several options in the camera to tweak lighting, coloring, etc before and after taking the already beyond perfect pictures. There's alot of tweaking you can do on the camera that I need to play more with. The amount of colos is insane. The zoom is 10x. Wow! Looking at your fingerprints or skin in awesome with camera. I've used the camera to zoom in on labels while shopping too. The clarity on text is perfect! You really need to experience this phone for yourself. I still don't know how it knows when I fall asleep and wake up. Too smart for it's own good. Also when I speak to google I can control all google and bluetooth items in my home. Wow! Go check out this phone for yourself. You'll love it too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung S9 Plus is a Refreshment !

    Posted
    nkeesy76

    With all of the new features of the S9 and S9 Plus, consider the S9 a refreshment ! I also own the Note 8, and I have to say, all the gripes about the Note 8 was answered with Samsung's Galaxy Series. The size is great, not a boxy as the Note 8, Camera has so many features coming straight out the retail box !. I purchased the device last night on release day and I have sat it down yet !. Battery life is immaculate, the screen is beautiful, ( about the same as the Note 8). Something about the S9 , the way it feels in the hand, the speed, to the perfect pictures it takes. I snapped a couple photos last night, with the only light coming for the television and the pictures looked pretty good, I want to say because of the Aperture, which is amazing! If the next Note outshines this device, I will be standing in line for it ! I also own a iPhone X and iPhone 8 Plus. The Samsung S9 Plus is now part of the mobile family ! Thanks Best Buy for coming through with the Unlocked Version on release Day !

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Coming From An Older Iphone-Good But Not Great

    Posted
    TDWIN2000

    I have an older iPhone 5s that has been working fine but it's just time to upgrade. My whole family has iPhones and I wanted to try something different. I love the screen on this Galaxy S9+. I was even okay with learning the whole new system of Android over IOS. Here's where the bad is with this phone for me. First, it connected to Bluetooth in my 2011 Lexus for phone calls but NOT for streaming audio. It says not compatible. That doesn't work for me as I like to stream my Apple Music in my car. Second, I took a nice video in 4K @ 60fps which looked decent on the Samsung (plenty of oversaturation which doesn't look realistic at all...video was very shaky and I tried keeping a steady hand but just not as nice a video as my son's iPhone X using the same settings). When I texted the video to him, it was so grainy it looked like a 320 quality video. I even emailed it and it looked sort of better but not great. I called Samsung support to answer a few questions about these issues and all they could tell me was to call Lexus for the compatibility issue and the video issue they had no answer for. Their customer phone support is useless. At least with Apple (and believe me I think Apple's quality of their products has gotten worse over the past couple of years) their customer support people are helpful and knowledgeable. I had problems trying to add my iCloud email account to the Samsung Galaxy phone and the guy from Samsung couldn't help me. He told me to call Apple. The people in the phone department were even more useless than the guy at Samsung customer support. I have 14 days to return this phone and YES I will be returning it. I'm going to get the iPhone X. I really wanted to like the Samsung phone and it looks great and feels solid. However, with the lack of support from Best Buy and Samsung and the issues I'm having I can't keep this phone. And, by the way, my son's iPhone X does pair audio just fine in my 2011 Lexus. Why can't Samsung make a new phone that works as well. I know Samsung's are known for over saturation of colors in their pictures and videos but it's so fake looking. And, the make an emoji from your picture feature is so creepy...I sent one and would never do that again. Terrible. Hope this review helps others thinking of making the switch as I tried to do from Apple. Stick with Apple is my advice.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unlocked S9/S9+...don’t do it.

    Posted
    Mistakes1makes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Unlocked S9 and S9+ variants in the US are still on February security patches ...It’s almost July. Had I done some research I’d have gone with a different brand. Samsung also has the worst customer service I’ve ever bothered with. I’ve had Samsung phones before but they weren’t “ factory unlocked “ like these. The ones you can get from the carriers just finally started getting updates but the unlocked... nope. It’s not supported yet. Search this issue before you buy. Please! Also, the pictures are blurry in low light, unlike any other phone I’ve had in the past, which was shocking considering the hoopla over it. You have to be as still as a statue. It’s Ridiculous! The camera is the most over hyped things about this phone. The display is top notch. Beautiful. Get an S8 if you must have a Samsung or if you simply want a better phone, less $$$, and has at least been updated more than once in regards to security patches etc... My old LG G2 took better pics. I can’t tell you how much I regret buying this thing. It would take too long to try. Bad customer experience with Samsung and a phone riddled with security holes... just don’t. Samsung doesn’t deserve any of our business. I went from “Samsung is the high end, they’re great” to “what happened? Is this for real?” In less than a month. Whew. I wish I could return it for something else.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    As great as I hoped

    Posted
    nlezrre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the unlocked GSM phone and added a T-Mobile SIM without any issues. I have a regular T-Mobile One account. I really like the size, not too big. I've had Galaxys before (last was GS7), but I've been using the iPhone 6+ and 8+ most recently. The biggest adjustment has been finding things in Settings. I remapped the Bixby button to Google Assistant, using bxActions. I installed different launchers and settled on Action Launcher. I liked the left and right swipe menus. These customizations are what I love about Android. Samsung has made this a solid phone that they have been refining over the years. I'm not a big fan of the curved edges and would have chosen one without if there was one. This is where I dropped one of the stars to only 4. I'd really like to give it 4.5 stars, but it's not perfect, so can't have 5 stars. I seriously considered the Google Pixel 3, but without a microSD slot, that's a deal breaker. If you are looking at this phone then you have done your research. If you want the fastest phone you'll get the new iPhone X-whatever. If you want the best camera, you get the Pixel 3, but if you want nearly as good a camera, great speed AND microSD expandability, then look no further. Well, anyway, great phone no regrets would buy again. I highly recommend the Galaxy S9+ and saving $$ buying open box, if available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm impressed!

    Posted
    JenniLynn03
    • My Best Buy® Elite MemberElite Member

    So I've gone back and forth so many times on returning this for a Note 8. I came from a Note 5 and did have the Note 8, but both of them (bought from Samsung direct) were defective! My husband's mic would go in and out and mine wouldn't hold a charge. I love the S Pen, like REALLY love it! So it took me a minute to be ok without it, well a minute and a new stylus! But now, I wouldn't trade my S9+ for any other phone. This phone is fast, the camera is amazing, the Lilac purple is beautiful! It's so much more comfortable to hold and the SPEAKERS! Thank you for finally adding a 2nd speaker! There are some things I have to get used to, the keyboard doesn't seem to remember MY dictionary, so I'm having to re-train it, the individual notification tones are gone, but that's all stuff I can either live without or DL an app for. I actually really like Bixby, even though I just knew I would hate it, but the quick commands are where this shines! Being able to say "I'm home" and having it turn on my WiFi, turn off my bluetooth, turn my volume up, turn off location and adjust the brightness to half, that's pretty incredible! I use the AR Emojis WAY more than any adult should! This phone has everything I personally need, and some things that I don't but still have fun with. Add the fact that I'm getting over 7 hours SOT every single day, and it's just a winner in every way for me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Dissapointed

    Posted
    Fares
    • Verified PurchaserVerified Purchase

    After owning two of these(one or both defective), here is my review. I'll preface this review by listing some of the smart phones I have owned in the past: Samsung Galaxy S Epic(The original on Sprint) iPhone 4S HTC One M8 HTC 10 This phone looks amazing when you pull it out of the package and when that giant display turns on, wow. It's fairly well built and feels alright in your hand. It has a lot of really neat features(not important features just cool stuff) and its fun to play with. A list of the pros: Great Display Good Camera(Nothing revolutionary) Good looking A headphone jack! Lots of tricks(Like Edge lighting that lights up the sides of the screen when you receive a notification. Sound EQ Now the cons: Basically a copy of the Galaxy S8+ Terrible Fingerprint magnet, especially the back Samsung UI is too much. Makes you run a second app store. Terrible Sound quality through headphones or Bluetooth. This is the biggest flaw in my opinion. This could have been a defect with the unit I got. Camera is awful in low light situations. No option for a glass screen protector due to the curved edges. In conclusion, its an OK phone but if you really want this phone, you may be better off with the Galaxy S8+ Samsung has really failed me with this phone and it will be a long time before I can give them another chance. Best to wait for the next HTC or LG.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone with the required changes from S8

    Posted
    Vgade
    • Verified PurchaserVerified Purchase

    This phone is extremely smooth, flawless gaming, secure (get a security update every 2 months) just uses 3gb at Max out of the 6gb of RAM. Memory is comfortably sufficient. A heavy user like me could manage using upto 26gb of it. I use expandable too. No previous choppy experience like we used to have in s7 times. Battery lasts a day. Will recharge faster than any phone around. I'm using fast wireless charger too provided by them. THE CURVES ARE THE MAIN REASON I BOUGHT THIS PHONE. It feels like a time warp. The edge lighting is eye candy. Truly best screen in the market. P. S. I bought this on Jan 2018. Still pretty happy on JAN 2019. The performance is consistent, battery ain't degrading or it isn't laggy as more flagships have come around. They fixed the fingerprint position. IT HAS A HEADPHONE JACK AND AKG headphones in the box which are like a concert in ears. The fast charger provided in the box charges your phone till 50% in the time Cons: The face recognition is fast and flawless but has a fixed focal point. It's just at a gimmick phase as compared to apple which just needs you face (regardless of the distance) or PIN. (you'll have pattern lock and finger print reader going faster than anything you'll ever see)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    easy to personalize

    Posted
    WATCHINGU
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from the 8+ to the 9+... Most reviews said not enough upgrades to warrant the money. I have used it for 3 weeks and I am happy with my decision to upgrade. I use the camera more than anything else. That was the deciding factor for spending the money. I love almost everything new on the camera. You can change shooting modes by swiping left or right or just tapping on a mode. The one thing I find frustrating is when I try to change aperture or shutter settings with the slider when shooting in PRO-MODE it will CHANGE MODES if you are not careful when using the adjustment slider. Everything else about the phone is awesome, lots of new features. I would not have upgraded from the 8+ to the S9 without the duel camera and smaller screen, only the 9+ for the extra camera and 6 gigs of ram instead of 4 gigs. Side note--- I only paid $516 for my S8+ on sale. Had I paid the full $820 price I may not have taken that big of loss. Summery! I love this new 9 plus. If you do not care about the camera you may not want to step up from an 8+. You can personalize it to do everything the way you like. Apple phones are great phones, (more expensive) and BORING!! Android allows you to create a UI that feels like you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent screen, sleek phone

    Posted
    Higs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I switched from a Samsung Note 4. I was worried about loosing the pen included with the Note model. Well, I do miss it. However, I love the smaller footprint of the S9+. It slips into my inside suit pocket and is much easier to hold due the the smaller width. Just need to get better at screen pecking. Everything about the phone has been quite good. The transfer at US Cellular took 5 minutes. All my data was easy to transfer and really enjoy having the 256gb card in the phone (upgraded from 128GB). I love the screen and camera combination. As expected, this was a major upgrade over the Note 4 from 4 generations ago. I am a camera buff, so this was important to me. This phone has two lenses allowing a 2X focal length. Really good for taking head shots without having to be in someones face. Also very good for grandchildren if you are trying to sneak a movie or pic. Once the see the phone, they usually race over to look at what you are doing. FYI, only the plus model has the two lenses ( and the Note 9) Really love there looks of the phone and think it earned a five star.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Consider me a Convert

    Posted
    Elizabeth
    • My Best Buy® MemberMember

    I was in love with my Google Pixel phone. I thought it was the greatest phone ever. After two years, it started dying on me. I read reviews on the S9+ vs. the Google Pixel 3. I made the determination that I didn't need all the things that the Pixel 3 offered. Plus, the price difference was a couple hundred dollars. I figured I'd give the S9+ a try. I'm so glad I did. I LOVE it! I love the Bixby feature. I know it gets a lot of negative reviews. I think it's great. I have set up Quick Commands that are awesome. I highly advise you to do this. After some voice training, and learning my Southern-ese, Bixby does really well. The display and the sound are both great on this phone. I'm having some issues with trusted places. After reading a bunch of suggestions I realized I just have to add GPS coordinates from all around my house to keep my house as a trusted place. Just the address / one GPS coordinate does not work. After I did that, trusted places works really well. I love the customization features this phone has. I actually have a blank home screen now which is fabulous!!! Thanks Samsung. I'm sold and a true convert.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Samsung S9+

    Posted
    Niecy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is a great phone, but too much Samsung bloatware, Bixby didn't come out often on my phone like with s8+. Very good phone. I really enjoyed Google pixel 2XL. You can remove apps and they were deleted. I enjoyed the older Samsung phones like Note 4 and note 3. Google Assistant works so well with Pixel 2XL 64gb. Couldn't get used to skinny upright phone. Must get OtterBox case and glass screen protector for protection. Camera is great with motion only used the phone to text, hardly used phone to play games, make calls, and you can hear clearly when speaking and listening to calls. I did test out 4 high end phones, Sony Xperia XA2 ULTRA, Samsung S8+, Google Pixel 2XL, and Samsung Galaxy S9+, except Apple devices. I decided to stick with Google Pixel 2XL 128 gb for more space. Don't need dual camera. The fingerprint scanner was very easily to recognize. Didn't quite like Iris scanner or the face recognition because I wear glasses. Not only way for me to unlock I had to remove my glasses. Not a good feature if you are trying to unlock your device while driving. I know safety first and no texting while driving. It was difficult to add a trusted device and save to phone. Please change that feature to recognize people while they have glasses on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pinnacle

    Posted
    Zach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is Samsung at the top of their game. They have made subtle, but progressive changes each year they come out with a new device. I came from my old trusty Galaxy S5 to the S9, had some issues with the screen rotation & camera. Also had buyers remorse about not getting the plus model, so I took it back 10 days later & upgraded. After it's all said and done I have about 3gb of free RAM with only essential apps installed on the S9+ but on the S9 I barely had any because the system apps take up a lot of the 4gb. Free RAM = faster phone. Its definitely bigger & heavier so if you wear basketball shorts like me get the otterbox defender & use the belt clip or else it might pull your shorts down in your pocket. Huge screen + bigger battery + bigger RAM = Awesome. ONLY downside is weight/holding it in 1 hand. Also...I recommend ordering the Whitestone Domeglass screen protector if you want the best available for your S9+ my Zagg product from Best Buy came off easily :( and it's the only screen protector they carry....smh

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Okay phone

    Posted
    Jared
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently made the switch from an old iPhone5s to this phone. The screen is amazing as are the stereo speakers. I also like the ability for this phone to support larger SD cards, I presently have a 128gb SD in it right now. There's only 3 major issues I have with it. First is Bixby, why I got this instead of the regular google voice assistant is all on Samsung pushing their app/product down my throat. Secondly facebook is treated as a pre-installed app and can't be removed. I don't take part in that social cancer and didn't want it on my phone, while it doesn't take up a ton of room and it's disabled it is still a tumor I'd rather cut out. Finally is the battery, This phone doesn't like to hold a charge. And given that most of my notifications are off and I don't use it for much other than texting and randomly surfing I would have hoped the battery would hold up better. However, given the massive upgrade from what I had to this it's still a good phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade from the S8

    Posted
    HonestAndTruly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been a Samsung loyalist since my SIII, and I've gone with both Notes and the regular Galaxy versions. I no longer miss the size of my Note 5, and while I debated for a long time about upgrading to the S9+ from my S8, I'm glad I did. The camera is fantastic, and I love the controls on it. Comparing photos from my S8 and S9+ show a huge difference, and I loved the photos my S8 gave. This isn't a revolutionary change from the S8 in many respects, but it's definitely a faster phone than the S8, and I like the size of it. It isn't too much bigger than the S8 was, but it's definitely a larger and crystal clear screen. The change in location of the fingerprint sensor is a smart decision, and it works much better. I was slightly worried about the battery, but I'm pleasantly surprised by the length of time the battery lasts and how quickly the phone charges. It doesn't crash, it has plenty of memory, it's fast, it has fantastic photos - what more can you ask?

    I would recommend this to a friend