Customer Ratings & Reviews
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- Model:
- EF-DX820UBEGUJ
- SKU:
- 10858346
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as keyboard but connection is not all that secure (magnets) and construction/protection seems lite.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha SkipRus, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you would care to provide any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
love it, but
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the keyboard (the one in the store display). I just haven't received it even though it's been almost 2 weeks since I've ordered it. They said it would get here in 2 days
No, I would not recommend this to a friendDefective item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When and purchase this item and the key board did not function at all. Checking the physical connection with the keyboard and tablet and trying see in settings with no luck. Had to return item to store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Frank, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Book Cover Keyboard and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Unhappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this purchase only to find out it does not work. I was highly disappointed and will be returning this item to the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NicholeD, thanks for taking the opportunity to review your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your Book Cover Keyboard Slim and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
A Convenient Keyboard for the Tab S10.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this item as a premium when I upgraded from a Tab S9 Ultra to the Tab S20 Ultra. I already have the full keyboard cover. It is lighter than the full keyboard but lacks the track pad. That's not really an issue for me since the tablet has a touch screen. I like the compactness and functionality for close quarters. Not everyone will care for it. As others have mentioned, it doesn't have a back-lit keyboard (something Samsung should consider adding), which in low-light situations could be an issue. The viewing angle also cannot be adjusted, which seems an issue with some. On the S9 it could be but with the S10 and its antirelective screen it isn't an issue at all. These tablets aren't laptop computers but are handy tools for general work, correspondence, working on presertations, etc. This keyboard case does help with that purpose and takes up less space than the full keyboard.
I would recommend this to a friendThe best upgrade for your Galaxy Tab S10+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Book Cover Keyboard Slim is the best companion for the Galaxy Tab S10+, S9+, and S9 FE+. Designed with productivity and portability in mind, this accessory protect and transforms your tablet into a fantastic laptop.
I would recommend this to a friendGreat keyboard cover case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this and it works great! It is best to go with name brand 95% of the time.
I would recommend this to a friendKeyboard quirky and internet pages flick about.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is definitely quirky. The only way to enter info, if writing anything longer than sentence or so I found required an additional linked keyboard. Additionally when searching Web pages seemed to skip around with no touching of screen/tabs. If those things don’t bother you this tablet does have good resolution and excellent battery life. The resolution was good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Smki, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, but we need more details regarding what may be occurring before we can do so. Feel free to reach out to Support at your leisure if you would like further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
