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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5882 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,882 reviews
  • Rated 5 out of 5 stars

    Best Watch Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold is wonderful. I am in love with this watch. First of all I love the color of it. It's a very high quality watch. It's made nice and strong. This watch has so much stuff that it does and many things you can see on it instead of reaching for your phone. My favorite part of this watch is I can see who is calling me, answer and talk through my watch. I can recieve text messages, read them and respond on my watch. You can get all kinds of notifications on this watch, from texts, to emails, to weather, whatever you have it set on. I also like the actual health app on the watch, and it tracks your daily steps. It can do alot under the health app and measure different things on your body. I also really like how we can put so many colorful watch faces on our watch, I am just so in love with this watch just because it gives us so much access to alot of things without looking at our phones. I do definitely recommend one of these watches they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Upgrade From Galaxy Sport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my Galaxy Sport watch. I love it! My wrist is small so I love the size of the 40mm. It doesn't look bulky at all. I don't miss the rotating bezel from the sport and the pink gold color is a very nice touch. Overall, I love the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Finally, a full-fledged smartwatch worth buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Watch Active 2 is one of the best purchases that I've ever made in wearable technology. It delivers with more than adequate battery life, far superior comfort when compared to other products, a feature set that will appease most so-called "Geeks" such as myself, and the availability to add more features and/or applications via the Galaxy app store. The new customizable watch face feature makes the creation of customizable watch faces easy and simple. With just a snap of your clothing, and multiple watch faces are created for you that match your outfit. I also appreciate the much slimmer and sleeker design, when compared to the regular Galaxy Watch. With that, I can confidently say that (at least in my opinion) the Watch Active2 is the most fashionable, functional and flexible. (The Three Fs, as I call it.) It is fashionable, due to its sleek glass, (in my case) aluminum housing, and unobtrusive thickness that is no thicker (if not, thinner) than your average premium analog watch. It is functional, due to the fact that you have all the basic necessities that any digital watch should have PLUS, step tracking, workout tracking, heart rate monitoring, upcoming electrocardiogram capability, text messaging, the ability to accept, decline, and create phone calls, pay for things using Samsung pay, find your phone, the creation and cancellation of alarms and reminders, the ability to check the weather, and have music playback controls (also including track selection), just to name a few. (And I don't think I really need to explain why I think it's so flexible). And just to mention other things I love about the Watch Active2, I love the touch bezel (which is much better than you think it is), I love the SAMOLED display that by default automatically dims to fit the environment that it's in along with providing smooth animations, I love the now larger back button so you can tell that it's different if you're in the dark, I love the ability to triple click the apps/home button to send a message to your emergency contact(s), and so much more. Now here's the part where I would usually explain the cons of the watch/device. But there was an issue, I struggled to come up with any. I would usually have a very long laundry list of cons, but I really don't have any. The only part I can say is a con, is that some people aren't satisfied with the accuracy of the health tracking features. Maybe it's just me, but I really haven't had any. The lack of feminine health tracking might be a con to some women, but I'm not female, so... That doesn't apply to me... That's all I can really say. So in the end, if you are currently looking for a smartwatch to go with your Android device, then I say you should absolutely go with this one. It has many a feature that the competition do not supply, has great battery life, a digital rotating bezel that is the best way to interact with it, a decent amount of customization, and health tracking that I believe to be accurate. (Disclaimer: I am not a health professional by any means, and therefore I am not the first person you should listen to when it comes to advice about health tracking). So, I say it is a very worthy purchase. And I am enjoying my time with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy watch active 2 has proven to be top notch! I love the comfortof wearing it and the apps it provides. The only negative I have about this product is battery life is somewhat low this watch under normal use needs recharging about once a day where my old watch (fitbit) held a charge for almost a week! Other than that this watch has exceeded my expectations!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A great smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Fitbit for the past 2 years, but wanted to branch out to something a bit different. Since I already have a Samsung phone, I decided to try the Samsung watch. I love how nicely it pairs with the phone and phone calls through the watch are crystal clear. It automatically detects when I'm starting an exercise and I appreciate that. The only downfall I've found is that my sleep is not recorded as accurately as the Fitbit. I miss being able to really dive into my sleep patterns. For the first few weeks I don't think it was getting any of my deep sleep, but after messing with the settings I was able to get it to record some. It still has me getting much less deep sleep than I was recording with the Fitbit. Battery life is also a huge draw back. I only charged my Fitbit 2x a week. With the watch I'm charging morning and night to keep myself in the safe zone. A few times I forgot have left me out and about with a dead watch.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Homeschoolmom, thank you for providing this detailed feedback! We appreciate you sharing your experience with this watch. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love my Samsung Galaxy Watch Active 2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second type of samsung galaxy watch. I love how it does everything I need it too. Very durable easy to read. I think one of the main things I love is the fact that I was able to put a picture of my three dogs for my watch face. Syncs great with my Samsung Galaxy 10 phone. It also holds a charge very well. I've had it for a year now and have no complaints. Another feature I use a lot and if I forget to put my watch on before going to work is the alarm. I have it set for certain times at work and it is a great reminder. I also like recieving notifications like text messages, garage door open/close, delivery from places. Using the phone feature on it works well. I have had to answer my phone with my watch numerous times because I don't have my phone right beside me. It lets me answer and talk while trying to find my phone, or I can reject the call without having my phone right there on me.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving 4 stars because I'm still learning it's features. I only have two complaints so far. First one is the battery. It seems to need charged daily if I use it for more than checking my steps, time or to just preview a notification. Secondly, it's not compatible with Amazon Music. Size is good, I thought it would be to bulky but it is not and I have pretty small wrists. I took a few pictures of the different widgets available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I'll start by saying I absolutely love this watch. There were some issues at first, that neither Samsung nor best buy could resolve, that almost caused me to return it. Day 2 I stopped getting text/email notifications on the watch. I went thru troubleshooting with samsung, such as resetting watch an app, etc. It worked for an hour. They told me to return it. Well on my own I figured out the watch doesn't receive texts from any apps that aren't stock very well. So I turned off my Verizon message+ and Gmail app. I used stock messaging /email and have had no issues since! So, just a tip of you run into that.... As Samsung was zero help. I have had it only a few days an will update if anything changes but I recommend this watch, its honestly great in my opinion.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Amanda! I am glad you are enjoying this unit. Thank you for being a part of the Samsung family. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Samsung Active 2 smartwatch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the color, works really well with my walks, music, message notifications, keeping track of my food, water, sleep and activities. Sleek, reasonable price, easy to setup, I Love the different watch faces and designs of the smartwatch. Easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fitness tracking

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant looking watch. Light weight it's easy to forget I have it on. It accurately. keeps track of steps/calories burned. Has a good battery life. Has many different apps, watch face and functions. Easily customizable to my unique preferences. I love it:)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung galaxy watch active 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im kind of obsessed with this watch, coming from someone who has never owned a watch prior. I purchased this pink watch to match my pink galaxy s21 5G Pairs Perfectly! I also purchased it for the heart rate, stress monitoring and auto workout detection features as they are not available in the new galaxy s21 5G so with this watch i don't miss a beat, literally! You get style and all those features your phone has and much more! Battery life is phenomenal last all day on the go with heavy usage! I banged mine up a bit is delicate so watch those corners and door ways or you will cringe at the damage if your watch hits any hard objects if your anything like me and like to keep everything looking flawless! Very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great watch does everything my gear S3 does except it's smaller, lighter, and sleek. GREAT FOR WORKOUTS! Was going to get the aqua black, but honestly it looked more like a very dark blue so I settled for cloud silver. Also, wish it was actually silver not aluminum, but that's Samsung for you not being consistent with it's brand. LTE version is silver which I considered, but since my phone provider doesn't provide LTE service for watches it was pointless. If you're picky about those things, it's something to consider. I love it though and if I didn't already have my S3 and wasn't so clumsy, I would have gone with the 44mm. The display is amazing and the touch bezel is awesome. To anyone that's considering buying it and are new to Samsung go to a best buy that has them on display and do your research before you make your choice and purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jess, Samsung is pleased to hear that you are enjoying this watch and all the wonderful features. Thank you for continuing to choose Samsung. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Love/hate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: The screen scratched SO easily. I don't even know how. I was cleaning the house, just normal stuff, I woke up today and it looks like I ran over it with sandpaper. Definitely need a screen protector! The battery life isn't great if you actually use the watch as a smartwatch. I have to charge it for at least 1.5 hours daily. Pros: I love the features. Love the apps. love the size and the look. Love the strap, it's really comfortable. I went from a 1.5 year old Fitbit ionic. I wore that day and night constantly, only plugged it in while showering and never had a problem or a flat battery. But I hated the design. It had one small scratch after 1.5 years or constant use. I expected better from Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Zarilya, thank you so much for this very thought out review. We appreciate the feedback and if you have any future needs please give us a call at 1-800-SAMSUNG ^Samsung Brand Ambassador Samsung

  • Pros mentioned:
    Fitness tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fitness watch I have had. I love this watch. I just don't like that I have to charge it often. Other than that it is a great watch. It connected easily to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Active 2 smart Watch Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart Watch is incredible it does so many things..All forms of health and exercise, phone, email, games, weather, time. I has a simple magnetic charger and probably 200 or more watch faces. It also has the ability to monitor a person for Seizures and notify by phone and text to a parent or guardian or 911. Although this requires a subscription form smart monitor. It is a true blessing works fantastic and so less expensive than an apple watch. Buy it You will love it !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. She likes keeping up with her steps and she loves that she doesn't miss messages or calls anymore. The only thing she doesn't like is the battery life, but we turned off certain notifications from apps that were not that important and it helped with the battery consumption. She also likes that she can customize the bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the gear s3 for years now and it finally died on me. I was quite hesitant to pay $300 for a new watch but it's become part of my everyday life and feel bare without one. I've had this watch for a few weeks now (I got it on release day) and I'm very impressed! The new bezel is fun to use and works really well, the strap is a nice, soft, material, and the overall design makes it look really nice. Customization is also helpful and allows me to get the information I want whenever I want in an easy fashion. I'm especially impressed by the battery, which I can usually get at least 2 full days on a single charge (with always-on display turned off), WAY more than my gear s3 EVER did (had to charge it every night). That time is with using it pretty regularly looking at notifications and occasionally tracking stress levels (the breathing exercises are really helpful and actually do work at lowering my stress level). Sleep tracking is also very nice to have (I never got to use it on my gear s3 because of the poor battery life). If i ever needed it to, i feel that i could make this watch last several more days and nights through my settings (they've pretty much been on default) and through power saving modes that I haven't had to use yet. Overall a very good watch, and even though I feel it could have been a little less pricey I do not regret forking over $300.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gdsoccer1, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    It has a great speaker on it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great it is comfortable and it's great with keeping track of heart rate. I love how it keeps track of your physical activity and if your not active in a certain amount of time it notify you that it's time to get active. I love how I get listen to music, take calls and text messages i will say i am overall satisfied. I have only owned it for 3 weeks and still learning new things every week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch for android users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything i was looking for in a smartwatch! It can send and recieve text and calls as long as your within a few feed of your phone. I love the fact i can be at the grocery store and instead having to fight with my bag to find my phone i can just answer a call with my watch!;)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Britannie0819, thank you for taking time out of your busy day to leave feedback on this watch! ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love almost everything about this watch! The look...classy and beautiful. The function ality--this watch does absolutely everything I need it to do. Fave features-GPS, messaging, speaker, built in Spotify! Why not 5 stars? Battery life could be improved upon. Mine lasts for a little less than a day when I use it heavily. Would I buy it again? In a heartbeat!! I love this watch! I used to have the apple watch but switched phones. I miss my iphone but I do NOT miss my apple watch!

    I would recommend this to a friend