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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch4's functionality, comfort, and display. They appreciate how well it works with Samsung smartphones, its comfortable design, and its large, lightweight display. However, they have concerns about its battery life, overheating issues, LTE connectivity in certain regions, and its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 247 reviews
  • Rated 5 out of 5 stars

    Galaxy watch4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Awesone interface and ability. Great battery life for a smart watch.

    I would recommend this to a friend
  • Cons mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    generally good but sleep tracking recently problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally happy with this new watch. The fit of the silicon band is a little odd because it tends to have open spaces on the sides. Maybe that isn't all bad to have those spaces because otherwise the band can sometimes feel clammy. Of course that is just the band, so that would not be hard to try alternative bands. Initially the sleep tracking was interesting and seemed to be consistently working, but the last week or so there is some problem where it is failing to record some sleeping or make a categorization of sleep stage. After looking online, sleeping with the band a little tighter might help or positioning it further up my arm, so I will try those measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality easy to use and the best gift ever my son loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Display
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    samsung watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is good display bettry life is not too good tho

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the round shape!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, easy to use and very comfortable. I love the round shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, tracks my exercise without even starting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine my life without this watch since it makes so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the galaxy watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy watch works great and offers so many options

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart watch... first one I've owned but not loving the battery life... i have to charge it daily in the morning while im getting ready in the morning then at night its about 20%...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great watch for the active lifestyle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch so far. It does a great job of tracking my activities and measuring my heart and breathing rates when excersisng. The only downside is the battery life drains quickly depending which apps and settings you use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amzing product and service helping me get the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Smartwatch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first venture into the smart watch arena so I took my time trying each brand and settled on the Samsung Galaxy Smartwatch 4. My only complaint is that the Samsung Health blood pressure monitor was not available when I bought it, so I had to get creative, Samsung's latest update enables it so it's now a non issue. Otherwise this watch is the best thing available at the time of purchase. It fits well, features such as reminder from my calendar, text message notifications, notifications from my various cameras all work very well. I can customize the watch face easy enough too. As a watch, the time is easy to see. I've used it to answer and make a few calls, and I found it to be a cool feature as well. I know some people are knocking the battery life but I have not had a bad experience with it. It lasts at least 35 hours on a single charge. I must say that I do charge it at night though (unless I forget, which I have at times). Overall I am very happy with this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Galaxy Active 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is so much better than my last one. Definitely an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from my Samsung Generation 1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in the store and have to say that this watch was not as we expected. It definitely was heating up as other reviews mentioned. We were not satisfied with this watch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Try, Now Made The Real One.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but I do miss the bezel wheel to flip through the settings. Yes, I know I can still do that with the same motion imagining that I'm turning a wheel, but it just isn't the same. And oh yeah, battery life sort of sucks. (I was spoiled by the Watch3)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lots of unfulfilled promise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was decent, but not what I ultimately wanted. Often, when I worked out and still had my phone, the tracker on my phone would work, but not the watch. Even after returning the watch and deleting the app, the Samsung wearable app is still on my phone, sending me messages, no matter how many times I delete or change my phone notification settings. I say get Samsung only if you are already a Samsung customer. Needing to recharge the phone every day made sleep tracking impossible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    It’s an okay watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but after a year almost it overheated and turned yellow so I’m looking into some options to get it changed or fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this watch!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other galaxy watches before and this one hands down is the best so must easier to reply to messages your alerts come through as soon as you get them. The only complaint is the speakerphone on the watch is very low

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch. I previously owned a galaxy watch active and this watch is much nicer. The battery life isn't that impressive but I'm still impressed with this watch. I would highly recommend it.

    I would recommend this to a friend
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