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Customer Ratings & Reviews

Your price for this item is $38.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 31 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality, finding the pictures to be great and the overall build quality impressive. The phone's compact size, easily fitting in pockets, is also frequently praised, along with its innovative foldable design which offers versatility. Many appreciate the ease of use, particularly for those familiar with Samsung phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Extremely Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone by far is an excellent phone. Foldable to fit a small bag, jacket pocket & etc.. Function, nothing is missing. Does what you expect Samsung Smartphone is suppose to do. THANKS Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this phone,! love the flip design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to fold makes it the smaller size I've been looking for to fit in my pocket, yet it opens up to a larger full screen to read and use my apps. fully functional … the only ask in a future version would be to have a larger notification window on the cover when it is closed … otherwise no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Returned Moto razr and bought z-flip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a phone enthusiast who buys most of the cutting edge tech products and I initially bought the Moto razr and absolutely regretted it after 10 minutes. I recently was lucky enough to get my hands on the black z-flip and its absolutely amazing and I recommend it to anyone who can afford the $1480 w/tax. If you are on the fence I suggest that you stop in Best Buy and play with the display and you will be hooked and buy it as soon as it’s available again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Foldable

    Rated 5 out of 5 stars

    Fits into small places!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Galaxy Z Flip Phone! It fits into my purse better, the pictures are great, you can open it 1/2 way to stand on it's own. The only thing is it's slippery......Get a good protector case to protect it when you drop it. No other complaints!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Filp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the build quality the folding glass feels awesome very well made i really liked everything when its opened i don't mind the crease. The only issue that I had was the notification exterior screen is just too small to read anything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    New 5G phone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is compact, easy to use, good camera, and other connects, liked it so much bought one for my wife. She loves it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I've owned it for about a week and my only complaint is that it needs more grip. I ordered a ring for the back because it is kind of awkward to hold. I've been using it with two hands at all times and still have some hand pain while using it for more than just a few minutes. I think as long as you follow the directions samsung gives upon receiving the phone you will be fine and it will last you many years. I would recommend getting the accidental replacement plan best buy offers because this phone is very expensive and accidents do happen. It takes a lot of the worry away with owning such a new piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic piece of technology in the early stages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic piece of technology that is very well done for being a 2nd shot at a brand new technology. That being said, you can't treat it like you would any other phone. It's fragile and more precaution is necessary when using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn after you've already used a Samsung phone. Fits so easily into a woman's pant pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome and fun to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned my phone for a week now but I dropped it and got a dent on the hinge and Samsung is charging $540 to fix it sadly but over all the phone is great just babysit it and don’t drop it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Foldable

    Rated 5 out of 5 stars

    Z.flip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing, the design and the phone just being able to fold is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome state of the art device compact and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Samsung phones i have had in a very long time. Can't find a thing wrong with it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Size does matter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While owning the galaxy s20 ultra, I needed to downsize dramatically. Which is a given. The ultra is made just for the massive size. I get it. Anyway, Needing to be able to pocket my phone while at work, this awesome phone is perfect. It lives up to everything I was hoping. Quality has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Flip best price anywhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy website made it easy to upgrade my AT&T account with a Samsung Z Flip. The price is the best price anywhere including AT&T itself. The price is less than some used ones on Amazon. Only had the Z Flip for a week and it is great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BYE IPHONE THAT ACTSUP WHEN A NEW 1 IS RELEASED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l love my phone it is sleek, it has a nice weight to it, and stuff that you would have to buy for your Iphone already comes with this phone like a case, and most importantly the thing you will need to plug into the wall. IT'S A MUST HAVE!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the phone so far! Fits so much better in my pocket. Specs seem just as good as the Note 10 plus I had before. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flip Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't believe the reviews. If your comparing this phone with the S20 then yes, its not as good a phone. The Z Flip is like an upgraded S10 but of course you can flip the phone which is basically what your paying for and the style and uniqueness of it. I've had no problems whatsoever and just love my phone. I upgraded from a Note 5 so for me it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with a small size. Screen resolution is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone itself was nice...never got to use it...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked couldnt get service on it no matter who i talked to i will never buy a phone online and have at&t for my service provider.......

    No, I would not recommend this to a friend
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