Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this phone for two weeks and it's already junk. Out of no where the hinge is misaligned and caused the screen to peel up and now it's completely unusable. Phone had a case on it, hasn't been dropped, hasn't been near water. Can't get support assistance and repair shops say they can't fix this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JenniferS, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as Z Flip4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. "Care for your Samsung foldable phone" is an awesome resource to look at if you have some free time to learn more about your Galaxy Z Flip5's care. Without having more information available regarding what you may be currently experiencing with your Galaxy Z Flip4 and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Front screen

    Rated 5 out of 5 stars

    Very good phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. The folding is a non issue and the front screen works wonderfully. Is fully customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    My birthday gift I cried

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice it’s so small is the best thing out and you don’t want to miss the promos

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    It's not a back pocket kind of phone!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a while ago as a birthday gift for my teenage daughter, and as expected, she ripped the paper off and salivated over the box with a delightful, giddy gleam in her eye -- like Gollum holding his "precious." Hence, I went to work installing all sorts of parental protections, trackers and blocks, everything short of Dikembe Mutumbo popping up on her screen saying "no, no, no," to keep her safe from the nine circles of addictive social media hell. Otherwise, if you're familiar with Samsung, you won't have a problem with this phone. Even though the new version has already been released, it's still a cool enough cellular appendage for a teenager or young adult who wants something with a little more uumph. Just don't put it in your back pocket and sit on it -- the screen won't like that. Oh, and get insurance, because you're gonna forget that I warned you, and sit on it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Good camera

    Rated 4 out of 5 stars

    Good for what it is

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, but not great, then again I wasn't expecting great. Battery life is about the same as my S21 5G. Folding is nice because I also carry a PDM for my Omnipod insulin pump, which makes pocket space a premium. I'm a guy, don't take all that many pictures, but the camera is better than my S21. I don't notice the crease on the screen when watching videos, which is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Warranty

    Rated 1 out of 5 stars

    Trash Flip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this phone, it will bubble up in the crease area and spread. Samsung does not back this product. They will make you pay for the repair, even if you're under warranty. Mine was sent back, fixed, and dealing with the same problems again. Yes, it's nice and fancy but definitely not worth the money. Just what you think may happen, will happen. #TrashPhone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 4 out of 5 stars

    Off cycle deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the deal that I got although out of cycle for routine holiday deals but one of the best deal ever for having Samsung flip 4. Excellent and easy navigation with getting product in just 2 hour to be picked up from store. Would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Great Cellphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Galaxy flip phone, small fits in my purse. Great purchase highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    This is exactly what i was looking for!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like many others. Am going crazy over the flip phone hype, and i got to say it's exactly what i wanted. The protection from having it closed. Storing this phone in your pocket is easier than ever before. The volume buttons even switch when the phone is closed. It's worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Great phone with great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice model and my wfies likes very much. Got in very good deal. Good part is I bought for $299 and then Best Buy price match after 25 days with the the new price @269. they credited $32.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Samsung Flip 4 phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. Love the flip feature. Easy to put in my pocket hold in my hand. Also great for taking pictures with timer.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Folding phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this phone so far! I love that that it fold into a more manageable size ro fit in my pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It fits in my front pocket and i can bend over. Easy to use. Apps run very quick. Good battery life...if I'm only doing a few calls, texts, emails and a few google look ups it can last me 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Loving my Samsung - Galazy ZFlip4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this little smart flip phone. Making the transition from Apple iOS to Android was a tough decision. But the initial learning curve is over and I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and not an iPhone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung fold. My wife saw the Flip when I bought my fold. She was fascinated by it and wanted to get one. She had been using an iPhone for years, and i was worried about the learning curve. However, she adapted well and really likes her fold.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone but not carrier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good , but verizon is charging too much for activation and monthly fees

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love the size

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. After reading many reviews, I had concerns about the hinge, about how the middle of the screen would appear and sensitivity to touch, but all these are just fine to this point. I made sure to buy a well-regarded case and have dropped it a couple of times with no issue. My only complaint is that the camera is much less powerful than on my old S20 FE 5G UW. I didn't expect that much difference, but i'll have to pay more attention when I need to upgrade again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cell phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to use; the battery stays charged for more than 48 hours. Nice cell phone. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Flippin for the Flip4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the coolest phone I've seen in a long time. A powerful tool in a small package

    I would recommend this to a friend
  • Pros mentioned:
    Front screen

    Rated 5 out of 5 stars

    New Flip Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! No more butt dialing! And I don't even notice the fold in the screen.

    I would recommend this to a friend