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Customer Ratings & Reviews

Model:
SM-F731UZAAVZW
SKU:
6548852
Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 45 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Galaxy Z Flip5 256GB for its compact size, which makes it easy to carry and use. They also appreciate the camera's features, such as the ability to take photos by waving at the camera. However, some customers have expressed concerns about the battery life of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 1 out of 5 stars

    Don't buy the Flip5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The factory installed screen protector fails at the hinge. I bought this phone 10/23 and have had to replace it twice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JosephD, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. As you are aware, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. That means keeping its exterior, internal storage, and memory in good condition. "Care for your Samsung foldable phone" is an awesome resource to look at if you have some free time to learn more about your Galaxy Z Flip5's care. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life, Fragile

    Rated 5 out of 5 stars

    Amazing cell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my samsung in December, a month ago and I just love it. I'm definitely not going back to IPhone. Battery is okay, but still using my second samsung to listen to my pandora. This phone feels very fragile and im very careful when I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    What fold?!?!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I wasn't sure about the fold in the middle, but most of the time, i don't even notice it.

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 4 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Just learning New Product.Kearning As u get older Lots harder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flip 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone! so easy to use! love the size too!

    I would recommend this to a friend