Customer Ratings & Reviews

Great phone, buy the Samsung Care insurance just to be safe. It's fun to use, compact, and an interesting conversation piece. I do find myself missing my S23+ battery life and screen clarity though. The crease on the Z Flip 5 causes all kinds of reflections BUT the screen size makes it wonderful to hold in smaller hands. However, my biggest complaint is how Samsung missed the mark on giving us useful apps/widgets for the cover screen. By downloading Good Lock we can bring out the potential..... but come on Samsung -- this shouldn't need a workaround. Big Cover Screen Misses: -No phone dialer widget/app by default. Can only set top 6 contacts to call. -No messaging app by default. Can only reply to incoming messages. -No support for Google apps - locked into Samsung calendar, clock etc. (this is especially annoying because I prefer Gcalendar and by disabling Samsung Calendar, the calendar widget stops working) -Weather widget is not interactive, can't view radar or other locations. -No news widget. -No Spotify or YT Music widget. Only pops up if you're now playing something. -No wallet widgets. There's a swipe shortcut to activate Samsung Pay but I'd rather have a full widget. -No Instagram or Snapchat widget. I find this strange for a social media phone.

The design of the Samsung Galaxy Z Flip5 is nothing short of revolutionary. Its compact form factor and foldable design make it incredibly portable, allowing users to easily slip it into pockets or small bags. The mint color option adds a touch of elegance and sophistication, further enhancing its appeal. The hinge mechanism feels sturdy and well-engineered, offering a satisfying snap when opening and closing the device. Overall, the design exudes premium craftsmanship and attention to detail.

I've always owned Samsung phones so I wanted to try out the new Flip 5. After unboxing it, it just looked amazing. Then, turning it on is even better. It performed awesome, justifying its price. People find the fold like a gimmick but it's such a useful gimmick. The fold helps with portability and the front screen had great usage as well when folded. Also, being able to take "selfies" with the rear camera is great. Overall, I've had a positive experience with the phone so far.

The fact that it could fold is STUNNING! I absolutely adore this phone. The battery life is perfect, the camera is perfect and the overall design of the phone is PERFECT. I would DEFINITELY reccomend thos phone to people who are able to afford it. Overall 11/10 Definitely reccomend this phone. One of the best phones out there!

Pros: The Flip 5 has great battery life (better than the Flip 4 or the Galaxy S22)! The external screen is very useful for checking texts, the weather, calendar, etc, without opening the phone. (MAJOR upgrade from the Flip 4.) Get a phone case with a screen protector for the external screen, though...probably a good idea to keep this phone in a seperate pocket than your keys or change! The phone easily fits into just about any pocket and the indentation where the screen folds is noticeably shallower than the previous model. The usb-c port was also upgraded on this year's model and can be used (with an adapter) to output upto 4K video to a monitor/tv. The 5G, Wifi6e, apps and processing are all seem just as quick and reliable as other high-end smart phones. Cons: the cameras are basically the same as the Flip4 and are pretty mediocre. Low light/night photos from the main cameras and especially, the selfie camera, are pretty dim. (The cameras on my old Galaxy S10 took better pictures, especially at night.) The hinge where the phone bends was supposedly upgraded from the Flip4, but it doesn't seem to hold the phone open as strongly as the pervious model...it require less force to open/close, though that may have been intended as a feature? (I find myself accidently partially closing my screen if I move the phone too quickly in certain directions.) The external screen doesn't support full apps, only widget versions of some apps. There seems to be a bit of lag when taking some photos, but not others, not terrible, but noticeable compared to the Flip4 or Galaxy S22. When trying to access photos saved in the "Gallery" from Facebook or Chrome browser, there's a strange 1~3 second lag before your camera roll will display, which is irritating...that DIDN'T happen on the Flip4. Remains to be seen: The Flip3s and Flip4s had an issue with the factory-installed screen protector eventually bubbling-up and seperating from the screen at the bend after about 1 year of use...hopefully Samsung has corrected that issue. Overall, a great phone, but due to its few short-comings, best to buy this phone when it's on sale.

This phone has everything you need smooth performance, sharp cameras, and long battery life. It's the perfect sidekick for anyone who loves reviewing and sharing.

Upgraded from Z Flip 3 after having that phone since launch for +2 years. There were some notable limitations with the 3 that this solves: -Proper dual SIM support (which I actually needed) -DP alt through USB-C -Front display is usable for what I need it for (mostly) -Mostly seals when folded As much as I loved the Flip3 and now this Flip5, its not something I recommend lightly to people. I would say if you're a person who rarely drops their phone and is comfortable running the device without a case, then the disadvantages are acceptable. Dropping the phone while open could spell disaster (I only ever dropped my Flip3 twice over those two years while open and got lucky both times nothing impacted the screen), so if you fit that mold, then the advantages are likely worth it. Regarding the cover screen, the only applications I use for it involves either replying to messages on Discord/Teams then uses the Messages app or Youtube to watch video. The screen size in Youtube on the front is similar to the folded mode while open, but also giving you the full protection of having the screen closed. I use it everyday for a few hours at least with Youtube. One application that I wish had cover screen support is Spotify, which you can't natively open the full application from. Battery life is better than my Flip3, although I limit the charge to 85%, run static black backgrounds, run the device permanently in Power Saving Mode, and run barely visible brightness on the display, so your mileage may vary. I can get 2 days comfortably with moderate use with that. Without it, I'm not sure, because that's how I've ran my phones since ~2013. For some reason this was on sale for $800 when I bought it, so if you're really on the fence, maybe wait for a $800 or $900 sale. This was shortly after launch which was surprising, but I guess it happens. Just monitor the price for the next few weeks in case there's another sale and BBY will send you the difference if it goes on a lesser sale within the return period.

Great customer service. They had my phone ready for pick up quicker than I expected. At first, I was doubting to go for a flip phone but here we are. The crease in the middle of the screen is pretty noticeable (if you're used to using a slab phone), but after a while, you get used to it and it's not as important anymore. The screen is very bright and the colors are quite vibrant. I did notice that the screen is not as responsive in the crease, but maybe it's just me. I like that it's larger when it's opened than the S21 I had, but when closed it's so conveniently compact that it fits anywhere, especially in the tiny handbags I have. A show-stopper for sure, and the cover screen makes it even more appealing. The phone comes with very limited apps you can use on the cover screen, but if you download the Good Lock app you'll be able to use pretty much any app on it. The only thing I miss is having three cameras, but I guess it depends on what you're more interested in. Good battery life, it lasts me at least a day (it's still pretty new, we'll see as time passes by), I'd recommend getting a Samsung super fast charging block, it charges it completely in an hour or so.

Love it works great and fits in my pocket. Long life on battery and the flip allows the phone to be placed at a 90 degree angle.

This is the best samsung product I have used so far. The battery life is very good. The best thing about this is whenever I want to watch any videos or something, I can just fold it and watch. I don't have to use anything to make it stand. So far very good product and has a great camera quality.

great size, faster great pictures small size, great design

I bought this phone in 2023. I still use it now. The reason I bought it is because I like Samsung, but besides that I still use iPhone. For me, the image on this phone is sharper. In addition, with the convenience of being compact, it is easy to put in your pocket. But a minus point for this phone is that it is too slippery. So you have to be careful when holding it. One thing I like is the battery life is very long. I find the battery life is better than that of the iPhone.

This has been the best phone ive ever had, and i went through a lot of phone. However this phone has the right tools if youre looking for something simple but innovative then this is the phone. Great screen, very durable too, love the compacted style of it and really good battery life better than i expected.

Great phone. A little bit of a learning curve coming from an iphone but so far i love it. Easy to use, love the flip-it fits nicely in my pocket or purse. Great pictures, long charge

As a person that wants to Try new. things, this smartphone allows me to. I have more space and portability with my device and gives great camera quality And battery life.

i love the flip phone it’s so cute and stylish, works great too

Phone was great they style and all. Issue we had was with the inner screen. After 5 months and well taken care off a white line is on the screen and calibration is off. ALWAYS BUY protection on your devices just dont go based that the 1 year manufacturer warranty will cover it all.

If you guys could bring back the samsung alias 2 as the next version of the flip that would be amazing. I would totally be on board. I loved that phone because you could flip it both ways. The onlynreason i had to get a new phone was because mine had dropped in the toliet and when i tried to replace it, you guys no longer had it in stock and were no longer making that phone. I was disappointed because it was my favorite phone that you guys.made. the Flip 5 has been a good.phone and i would recommend it, i just think it you guys could have it flips both ways like the alias then that would be perfect.

I was an Apple user before this phone. I'd had a Galaxy S3 once, back in the day, hated it, went to Apple, and never even thought the word Android. But man, that Galaxy Flip was cool looking. So I gave it a shot. And I will NEVER LOOK BACK!! I was so sure I'd hate it, but after a day, it was so easy to figure out and use. I don't miss my iPhone at ALL. The only downside is the battery life--this doesn't hold a candle to my iPhone for battery life, but it really doesn't matter as I'm always near a charger. Long story short: this phone is awesome! If you're on the fence, go get it!!

The Samsung - Galaxy Z Flip5 phone has many features. Good setup to use feature's. Holds a battery life very long. Can hear calls well. Callers can hear clearly, when I am talking to the other person.