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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

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  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 593 reviews
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition for the phone. The life of the phone is good to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I had the flip 3 for 4 years and finally had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely gorgeous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my mom, and she absolutely adores it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had known the issues the Flip phones are known to have. My screen went bad after 2 months. Samsung did fix it but not before I had to deal with several online reps trying to sell me another 999.93 phone instead of trying to help me get the phone that was less than 2 months old fixed due to it being under warranty. Once they FINALLY said I could send it back they fixed it quickly and it seems to be working. I'm more upset with their tacky antics than I am with the phone breaking. Hopefully it lasts more than 2 months this time. I like this phone a lot but a girl at the local phone fixit shop said "screens aren't meant to fold". She said they see a lot of problems with them. I bought a cheap Moto Stylus 5 while it was getting fixed, and to be honest, for the money it was a great deal with a nice display and lots of memory.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very feminine which I love. However the battery life is very poor. It’s nice as a secondary phone imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and firm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and fitm full of nice fe a tures for the daily user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New screen outside makes it much more useful the new specs everybring is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone ever. !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone !! It is amazing, just what I want and very small when it is flip

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the phone hage the screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead pixels on screen just days after receiving but other then that the device is great!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Nocturnal, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If there are small dots on your screen, they could be stuck or dead pixels. Having a couple dead pixels is not unusual, and individual pixels are typically unnoticeable. Feel free to check out, "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you have described to be experiencing with your device. Please do not hesitate to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact kool little phone. Easy in and out of your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Z Flip5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. it smoother and feel good on hand and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been my best buy all year. I truly love all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and great and fairly easy to use without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible cell phone, high performance, very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smokin sick device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and stylish device. Samsung continues to raise the bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, very usefull and cool how it open amd closes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS PHONE Anyone who has the fourth flip should love to try the 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones that you can get.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. I love it. The camera is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my samsung phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its easy again i love samsung phones love to buy from bestbuy

    I would recommend this to a friend
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