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Customer Ratings & Reviews

Model:
SM-F731ULGAXAA
SKU:
12221951
$649.00
Save $100.97
Comp. Value: $749.97

Customer reviews

Rating 4.5 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 589 reviews
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and pretty dope Camera .I think this is one of my favorite phones .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Love it!! Great camera! Worth the price. When I purchased it, I also received a $100 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving switched from an iphone im loving how samsung have improved so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is the best phone and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good flip phone.I got mine on sale for $500 so Im happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Flip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Nice combination of Classic and modern in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy z flip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone with lots of memory and capabilities! Absolutely in love!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failure in 14 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the way this phone folded up into a compact square about 3" on a side. It slipped easily into a pants pocket, and was the right size to hold. Battery life was poor, but wireless charging helped. Then two months after the warranty expired, the main screen developed black bars across it, then big black blobs. Now it's totally dark. Touchscreen failed. Can't get into the phone. Reliability for this expensive phone is thus very poor. Replacement seems the only option, but not with another folding phone. I don't recommend this model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Watersage, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. The Galaxy Z Flip5's intelligent 3700mAh battery lets you listen to music for up to 57 hours or watch 20 hours of video playback. If you'd like, you can enable low power mode to keep the fun flowing. When you have some free time in your schedule, check out the articles titled, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like any further assistance after reviewing the resource shared, feel free to each out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    GREAT PHONE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Small compact and efficient. Great Christmas present for this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Flip 5 delivers on the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this phone. After a couple of weeks, it is everything I had hoped for and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone very good phone and I was an apple before but I just change to an Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handssomme

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great quality, fast processing and top quality camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone bad battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible, but phone works great. Traded in for a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone with an amazing phone factor. Impressive battery life. Super comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone Gooooooooooooooooooooooooooood phone no 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Closing it with attitude

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great i have no idea why people where saying that the phone breaks after so many closing but i would sometiems add a little of attitude when shutting it and its been great lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fold ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best foldable phone I have ever used. Samsung scored with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new cell phone. Very comfortable phone since it does not take up much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone again!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my z flip. small footprint and easy to transition my note 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my flip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product love it plus loved the attention and time of rep that helped me with my choice

    I would recommend this to a friend