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Customer Ratings & Reviews

Model:
SM-F731ULGAXAA
SKU:
12221951
$649.00
Save $100.97
Comp. Value: $749.97

Customer reviews

Rating 4.5 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 589 reviews
  • Rated 5 out of 5 stars

    Samsung zflip 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good new phone, i like it and i love service bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Z Flip 5 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slow compared to other Android phones. The only thing that I liked about this Samsung Phone was the design. The second thing that i did not like about this samsung phone is that i had to download 3 updates which in my opinion is annoying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Eduardo95, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Please feel free to contact Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    My favorite device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, durable and fun! I cant wait to see the flip technology continue to improve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever. No problem with making calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone with a fun flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am enjoying the flip 5. The crease is not too distracting, front screen works well with most apps, and is a fun divergence from a standard phone. My only gripe is the battery life. If you are a power user, you will have to charge the phone at some point during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical on open box item, so far so good. Would recommend open box for anyone trying to save a few bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contrary to popular belief, this phone is surprisingly durable in the hinge. The screen is more sensitive than traditional phone glass, but for all the hardware and software features this phone has, this phone was more than worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Best Buy is my go to shop for phones. Great experience, and product was hand delivered days early, Yay!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better but not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great phone till the white line appeared in the middle by the hinge. Then it eventually died one day when I opened it up and the top half of the screen would not light up. Always had the phone in a case and took care not to drop it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy CodyB, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like any further assistance after reviewing the resource shared, let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Good buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift and it seems to be doing a great job!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Aunt, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Amartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to best but thinking I was going to spend over $1000 but thanks to the girl that helped me she saved me a few hundreds of dollars plus I don't have to pay a monthly contract and the phone is unlocked to use with any carrier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone but, the screen broke within the year. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ZFlip5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Z flip5 and writing this review after taking sometime on it. Its a nice phone woth such featurses which inused in my my daily life for work and fun. One of the nicest phone bought.. thanks Samsung !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen got a geen line in the fold. Folt protectors fell out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, battery life is average. Wish I was able to do more on the outer screen like the Razr. Mine started creaking after 2 weeks of use. The sound the hinge makes is unnerving.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely in love with this phone! It exceeded my expectations with all the features it has. The battery doesn't last as long as other phones, but is good enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is one of the best and so easy to handle i couldn't ask for a better phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphomw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome way to start off went to the store amazing vusomer service and i love the fact that we can place orders online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers Day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a mothers day present and she loves it. Pretty awesome and great piece of innovation. Pretending to fold it to break it in half is also a great stress reliever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute! But is lacking a tiny bit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in LOVE with this phone! It is super cute super customizable, the only thing is sometimes the phone itself kind of bugs out. I would set a timer and it wouldnt go off, and some other things.

    I would recommend this to a friend