The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
Rated 5 out of 5 stars
My Flip 6
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use and sleek performance, portability is awesome!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the Flip 1, 3 and 5 and now the 6 after I dropped my 5 on its face. I bought this one from Best Buy after every At and T store had to order one. Best Buy had it in stock. I lost my 3 in an airport once and before it was returned, I used a traditional non flip phone. I hated the inconvenience. This will fit in my shirt pocket.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this phone in early December, 2024. The phone worked great for 11 months, then the charging port failed. That was replaced under warranty at uBreakiFix, but it still wouldn't charge via port; they said it was a software problem. Then, less than a week later, the phone froze, the main screen would not respond. I had to send the phone to Samsung repair in Texas. They fixed it under the 12-month warranty, but I had no phone for over a week, and since it has an esim, I didn't have access to my phone number, which was a nightmare. I acquired a Moto G 2025 as a backup phone, which worked great. I have been a Samsung customer for decades (x495 flip, S5, S10), but the Z flip has a design flaw that allows dust to enter through the hinge and freeze the main screen. The whole experience with my Z Flip6 has been so unpleasant, my next primary phone, if I stick with a flip, will probably be a Motorola Razr.
Aloha KevinN, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer what is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also feel free to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your devices. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
zip
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love love the flexibility and camera, easy to use and to carry arround
This reviewer received promo considerations or sweepstakes entry for writing a review.
A total game changer for me. Years of being used to having a giant slab in my pocket. Its refreshing to have a phone that folds up and fits nicely. The crease is totally unnoticeable in day to day use. Love this thing, feel like I'm living in the future every time I pull it out.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although the phone performs very well, I had to send it in for warranty after a few months of use because the screen stopped working. I just received it again and will continue to use it, I hope it doesn't fail again.
Salutations ProfrCuellar, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like any further assistance after reviewing the resource provided, feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Rated 5 out of 5 stars
Great phone....
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
enjoying everything about it. Great features. Not an ultra, but worth it