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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 142 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Z Fold2 5G 256GB's large screen size and excellent camera quality. Many appreciate its impressive battery life and the smooth multitasking capabilities. However, some find the device to be heavy, and the lack of water resistance is also a point of concern for certain users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 142 reviews
  • Rated 5 out of 5 stars

    A multitasking powerhouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an incredible improvement on the first fold and a tablet experience in your pocket. This is a beast of a phone and allows you to simply do more than a typical phone. Get into a store and feel/view it for yourself!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    A good iteration but some shortcomings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a great number of features and the screen looks great, but the screen doesnt feel great to touch, gets filthy easily, hard to clean and fragile. phone is also very heavy and overpriced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FoldZ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone but I thought it was very idiotic to not have the phone cases ready made in time for phone release date AND it gets VERY HOT to the touch when in use! Needs to be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pom best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone I was at the mall and I took a break and sit at Starbucks and watch the movie it was so clear and beautiful I would recommend this phone to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase with the exception that the phone is supposed to come with headphones but none were in the box. Also the box itself looked refurbished. But the device is new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart phone on the market period!!! It does everything you need it to do and more, NOT CHEAP but enjoying every minute of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone and awesome service at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a sweet upgrade from the original fold ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just amazing! It is exactly what I wanted in a phone and a tablet. Now i have both in one. It is well designed and the graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Verizon store but never updated shipping information so I canceled that order, came here and ordered it through Best Buy and got it on the release day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Fold 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly truly love this phone!!! It is amazing what this phone can do. I would recommend anyone to buy this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the first fold. I'm so happy that I purchase the fold 2. Better quality. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing piece of tech

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using aa my main phone for 3months now and i love it. Constantly turn heads and if yoy watch a lot of videos on your phone. Its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First android OS I’ve had in years. Very different and unique with the folding screen. Great for watching movies or shows on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It hold true to the great standards that Samsung has shown in the past. I like the way it gives you a phone and a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone. Definitely get a case and watch you tube videos to learn how to fully unlock the potential of this device. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone and mini tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, everything I expected it would be and more.. Can't wait for Gen 3 to add water resistance and match the camera on the Note 20+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z fold 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I will definitely recommend to anyone looking for a new smartphone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone I ever got!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone would probably not be so bad if it had a case. But the shell is so slick. You have to take extra care not to let it slip out of your hand. Have come close to dropping it several times. Then on top of it had to buy a second insurance plan. My 20 G Ultra's camera lens got broke. They didn't have the 512 GB - and they couldn't do a simple repair on replacing the lens. So, the insurance came in handy - yeah it was $200.00 deductible and they sent me a credit for the remainder - Note 20 didn't have 512 GB either. Neither did the Z Fold2 - but figured might as go with the latest if couldn't get what wanted. Loved the 20G Ultra. So, getting into the Z Fold2 and they ask me if I want insurance. Said I already paid for 2 years in February on the 20G Ultra. No, that one is no longer good. That was for the 20G Ultra. Need new policy for the Z Fold2. Whatever. Guess my days of shopping at Best Buy are done. Guess dad was right. There is a sucker born every minute and 3 born to take him in. Should of read the fine print on the insurance for the phone. And should of settled for the 20G Ultra with the 256 GB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so much! No issues, I always get compliments on it. Its an amazing phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great foldabld smartphone. Very durable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always does it again. Its products are so ahead of the otherx. No issues on this folding phone.

    I would recommend this to a friend