Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $719.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 414 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Z Fold5's overall performance, screen size, and camera quality, especially in natural light. Many appreciate its portability and multitasking capabilities on the large screen. The phone's weight is a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 414 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, the quality of the z fold is the best, love all of the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear crispy graphics. The sound is exhilarating. Ever so exciting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen. Does alot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard on front is to small. And the phone case prevents the use of some letters on the front screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Foldsome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.No bad experience regarding hinges or screen so far !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ✓✓✓✓✓

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone to own. Everything about the graphics of the phone are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relly cool cellphone, but it's still looks too fragile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from iPhone and have not regretted it for one second

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, it cannot be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it cannot be beat! For the price, it cannot be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this new phone!!! We are so happy we got this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ive ever purchased definitely a good choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal phone. Love it. Couldn't recommend enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es lo mejor que he comprado,funciona perfectamente

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regretting purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my daughter on December 21st. Open box, excellent condition. Less than 3 months later, there's a line of missing pixels down the center of the large screen! Samsung says that the item shows prior damage! My daughter had a phone case before she even got the phone. She still has her old Pixel and iPhone. She is very careful. I've seen treads that this is an issue with Samsung Folds and the repairs are rejected under warranty. Of course, her repair was rejected. Either the phone was already damaged or Samsung is FOS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always team samsung just upgraded from the z fold 3

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything I just dislike not buying it after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zfold5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zfold 5 is just like the 4 but I upgraded any was.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I got Sent a bad zfold 5

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front screen of my phone went black on me less then a week of purchasing it. The inner open display screen still works but cant see anything on the main home screen. Its just pitch black

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty, but ugly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. No internal storage. If it wasnt for how pretty it was, that would earn it a zero star rating. Returned device before being able to properly use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's disappointing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: big display. Cons: too many. I returned the device because I don't think it's worth the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy AVER, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Z Fold5 and without being able to ask you any follow-up questions in response to what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like any additional assistance or if you would like to share any other feedback with us regarding your recent purchase. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Love Samsung

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted one year. The screen where it folds is damage. Did not drop it or cracked it. Everthing is intact just too much open and close. Love samsung just not the fold.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Dennis, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. Feel free to reach out to Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung