Customer Ratings & Reviews
- Model:
- SM-F946ULBAXAA
- SKU:
- 6548843
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Galaxy Z Fold5's overall performance, screen size, and camera quality, especially in natural light. Many appreciate its portability and multitasking capabilities on the large screen. The phone's weight is a concern for some users.
This summary was generated by AI based on customer reviews.
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Foldable phones changed. And this one is a must buy. BB always has a great offer on both flip and fold can't wait to get my hands on it.
I would recommend this to a friendGreatest day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service love my new devices will be back in @blakney bestbuy
I would recommend this to a friendZ5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just pay$1995 for my new z5 love it -:)!!!!!!!!!
No, I would not recommend this to a friend- Pros mentioned:Camera quality
fold 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't like how keyboard is set up on 7.6 inch screen I like keyboard together not split plus bixby is garbage the play store apps don't work right the camera 50mapixi is nice to have the fold phone is not for every one I look at demo of it today its not for me now gaming I can see this give u A ton of room for ur hands
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Z fold 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. A few small changes, but no real changes from last year.
I would recommend this to a friend Protector peels off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third z fold phone! First one inner screen protector started to peel off just before warranty expired they changed it looked awful peeled off 2 weeks later traded it in bought a fold 4 just before I ordered z fold5 the screen started peeling off again! Too late already ordered the fold 5 otherwise I would have gone to S23. Now the new one closes more angle so probably won't make it half year. I am 40 so I don't open and close this phone a lot for 2 grand I would expect better !!!
No, I would not recommend this to a friendBest phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Features are best. Fold functions brings some change in usage which is good
I would recommend this to a friendThe folding screen will break, $500 repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inner screen will eventually fail. It happened on my Fold 4 and cracked down the middle when the OEM screen protector started to peel and bubble down the middle of the screen, and within 3 days opening and closing the phone caused it to stick and peel away until it broke the screen. If the inner screen protector starts to bubble remove it immediately! I've never broken a phone screen before this and I was 2 months out of warranty so Samsung told me pay $500 or I'm out of luck. It's clearly a defect with the folding screen & protector. Get a good replacement plan or stay away from the Galaxy Fold line of phones entirely.
No, I would not recommend this to a friendStay away from fold phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from these fold phones. had to replace my inner screen within 6 months and I already had the new inner screen delaminate then the new inner screen cracked in the middle(same place as the first time) Samsung refuses to fix it because I've had it 14 months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ZackD, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. Feel free to reach out to Support if you have any questions afterward or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
fold 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to take look at this phone the first thing I did not like was keyboard split I prefer keyboard put together cameras are down grade no dust residents and no water resistant its just phone is not for me so I will have pass with Samsung since I had problems with them in the past
No, I would not recommend this to a friendfold 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the camera is down grade no water residents and no dust residents wish keyboard was together on 7.6 inch screen and not split I have pass with Samsung since I had problems with there phones in pass now I will admit in my opinion the s23 ultra is by far better
No, I would not recommend this to a friendFlex screen is not reliable, Samsung warranty lies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The flex screen on mine showed a horizontal line after 8 months of use. Samsung refused to honor the warranty requesting $615 to repair it. Be wary of that because many people are having issues with those screens.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Chuckle, thanks for taking the time to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Fold 5's previous model Fold 4 barely lasted 13 mo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inner screen protector peeled of twice within 1 year, and the inner screen died 13 months after the purchase.
No, I would not recommend this to a friendBad support from Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a problem with the phone Samsung warranty will make you mail in phone for them to see if they can fix before they will replace, meaning you have to be without a phone for 4 to 6 weeks
No, I would not recommend this to a friend