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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 163 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Galaxy Z Fold6 256GB (Unlocked) for its exceptional camera quality, capturing clear and beautiful images. They appreciate the foldable display, describing it as stunning, bright, and almost crease-free, making it ideal for multitasking and entertainment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 163 reviews
  • Rated 3 out of 5 stars

    Who knows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good phone but the wear and tear from opening it and closing it kicks in, in about a month but I do have a lot of kids so maybe that added to the life of MY phone. I don’t know.??

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day MichelleM, thank you for finding the free time to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Support ay your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I am enjoying using it .camera is great , clear pictures. I am happy to buy this phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone from a great store. The in store pick up process was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, my wife loves it!!. Fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the phone, and it's been an incredible experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded from Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The learning curve switching from iOS to Android took a couple weeks. Really enjoying the switch over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about it and nothing to dislike about this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional smartphone at an unbeatable price..

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Fold6 vs Fold7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fold phone, but it is too heavy and feels like holding a brick in a hand. I traded the phone and bought Fold7. One good thing about this phone is, you can use a pen for drawing, typing or selecting apps, or any other activity. The FOLD7 does not have an option to use a Pen. At least that is what a BBY customer service representative at the store told me when I went to buy a stylus pen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey SanjayR, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Z Fold7 is lighter and thinner than the Z Fold6, weighing 215 grams compared to the Z Fold6's 239 grams, a difference of 24 grams. The Z Fold7's slimmer profile and larger cover screen makes it more comfortable and practical to handle and carry than its predecessor. The Z Fold7 is not compatible with the S pen. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Okay first fold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fold, but love my 7 much better. I owned this for about 8 months and it was really big and bulky even with a slim case and it is really heavy compared to the 7. I would not recommend this if you're able to get the 7.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JennG, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Z Fold6. Your critiques provide valuable insights that will assist us with improving our product line. The Z Fold6 has the following dimensions (HxWxD, mm): 153.5 x 132.6 x 5.6; dimensions when folded (HxWxD, mm): 153.5 x 68.1 x 12.1; and Weight (g) of: 239 compared to the Z Fold7 which offers dimensions (HxWxD, mm):
      158.4 x 143.2 x 4.2; dimension when folded (HxWxD, mm): 158.4 x 72.8 x 8.9; and Weight (g): 215. So, these devices have a weight difference of 24g. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Gift cards cancelled but not refunded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this per policy, But Best Buy cancelled the gift certificates of $375. but did not refund the money , they deducted $375, Not possible to get anybody on the phone at Best Buy to sort out. One chat person actually told me to dispute it at the Bank, Crazy, finally got on to a supervisor and he's says he's working on it, not so sure, Be careful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone and i enjoy it really recomenede

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive had ever, it can process multiple apps running at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A user Friendly phone ,easy to connect with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zfold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Only thing is i paid full price and now its 499 on samsung for black friday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself shorltly after they came to market. Love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this phone... not only does it allow us to multitask, but it's now much more convenient to have movie nights anywhere...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. I was sure the "seam" would be visible, but it isn't. The best for sports fans or video viewers in general on the road

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovin ❤️ my new fold 6 everyone should get one this is exactly what I want

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Z fold 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galxy Z fold 6 my God that phone is really good and taking good pictures

    I would recommend this to a friend
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