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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are satisfied with the handle, finding it comfortable and a great fit for handling the phone. They also appreciate the large screen and upgraded features like split screen and AI. However, customers have concerns about the level of protection the case offers, noting its thinness and lack of hinge protection. Some customers also express concerns about the case's quality, describing it as flimsy and made of inexpensive plastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-81 of 81 reviews
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesn't even cover the screen. It wraps around the outside leaves the screen wide open. It's flimsy, you are pretty much paying for the little hand strap on the back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings JayR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6 Case. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would like to share additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

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