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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 76 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the handle, finding it comfortable and a great fit for handling the phone. They also appreciate the large screen and upgraded features like split screen and AI. However, customers have concerns about the level of protection the case offers, noting its thinness and lack of hinge protection. Some customers also express concerns about the case's quality, describing it as flimsy and made of inexpensive plastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 76 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Z Fold 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, beautiful design .There is no view of the middle of the screen when the device is open .Have dropped it a few times and thw divice is still in pristine condition . Has so many upgraded features we live from split screen to AI . 10/10 recommend this device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the z fold 4, huge difference and improvement ! Everything just feels and looks so much better. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-around easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to value function over form, but this case has both form and function. Simple yet elegant... I also love the little orange "Fold" on the side.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the translation: --- Poor quality. I bought it almost a year ago. The transparent plastic scratches very easily and allows dust to get between the device and the case. While this one didn’t crack like the other gray rubber version, I still had to replace it because the strap broke. I feel disappointed — two products from the same family, and one is bad in some ways and the other is bad in different ways. What’s going on, Samsung?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a just about perfect case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i needed! the adjustable strap is perfectly comfortable with room for an s-pen holder and since the case is clear i was able to decorate a bit! definitely my favorite z fold 6 case so far

    I would recommend this to a friend
  • Cons mentioned:
    Thickness

    Rated 5 out of 5 stars

    Must have case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case all around! I typically don't use cases on my phone since I don't want to add bulk and weight, and like the original design of my devices. But with a Fold, it makes more sense to add something. This case doesn't add much weight at all, barely adds any thickness to the device, and the strap provides a much easier way to hold the phone, especially when opened up. Additionally, the strap provides an added sense of security in terms of not dropping the phone. While this case doesn't provide a lot of drop protection (given how thin it is), nor is it meant to, it does provide exactly what it was designed to do. And since it is clear, you can still see the color of your device. Or if you get a skin, you can add that on and still enjoy it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy, won't protect against drops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT worth $40! The Fold6 is such a slippery phone that I needed a case ASAP! It's also very wide when opened so I got this case because of the strap. Sadly, the plastic case is just as slick and the front bumper applied the front screen is JUST a frame. Everything fits snug since it's a Samsung brand case. Except the front bumper that is loose along the hinge side. No front screen protection. It stays on due to little rubberized strips. The silicon strap has an elasticized ribbon inside which fits around your fingers tightly. But I do expect that to loosen up not long after purchase. The front bumper is so thin that I expect it to break on the first drop. The back part does not get in the way of charging or any ports (speakers or mic.) The strap is pretty thick and it won't fit in my car phone holder. If I could have seen this prior to purchase, I definitely would not have bought it. But you can't take it out of the box until you pay for it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings CBrown, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6 Case. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    It's worth it it just has one small flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good case! I rated it highly because it helps with the issue on this phone not folding flat while it's in your hand. It's also very thin, so it still fits in your pocket and still shows off the beauty of the phone. What I don't like about it is that the thinner side of the case on the left doesn't stick as well as I hoped. I find myself having to hold it down when I'm unfolding the phone. Otherwise, this case is very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone case has been working out well so far and it's been a month already. I was hesitant about this case based on the reviews but decided to go ahead with the purchase. To my surprise the case is sleek and lightweight.

    I would recommend this to a friend
  • Cons mentioned:
    Protection, Thickness

    Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is too thin. It feels like it won't protect my fone other than scratches. I still have to be extra careful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Lholiday, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6 Case. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Feel free to reach out to Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Pink sleek foldy phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pink color, the slim sleek look when it's folded and the large screen when it isn't. (I took off one star because phones are ridiculously priced now)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fold it up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool phone, Samsung is great at producing quality. A bit on the expensive side and not very ergonomic when closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Galaxy S phones and I've found them to be among the best on the market, but now that I've tried the Fold 6, it seems fabulous to have a kind of phone and tablet at the same time. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Convenient Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light case.. love the back handle. Makes recording videos in tablet Mode really easy or if you just wanna watch a movie it makes holding your phone really easy.

    I would recommend this to a friend
  • Cons mentioned:
    Thickness

    Rated 2 out of 5 stars

    Not very easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, I'll likely be returning this within the week. The screen when the phone isn't open is near too tiny to type on - in spite of having a really sharp image. Holding the phone open with whatever keyboard layout, it's also too uncomfortable to type on. Prior to this I used a One Plus 11 and a Galaxy Note 20 5g. Didn't/don't have this issue with either of those. Add the practice of not including a block to even charge the phone with, and I'm pretty much done with Samsung forever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upset customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZFold is a great phone. The issue I have is the process I went through to get it activated. Your store employees kept me over 3.5 hours trying to activate it. And I still left the store without being able to use it. They swiped my card 4 times with ATT and now I can’t get funds reimbursed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    $20 case quality priced at $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice since its all clear. However the sticky tape that sticks the case around the phone wears out over time causing the case to be loosley. While that s would seem like the major problem, my main issue was that it was $50 case that held up like a $20. I cant even say this is a good option if you need a csse quick because of the steep price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy fold 6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone ✨✨✨✨✨ very fancy and unique. Great to have

    I would recommend this to a friend
  • Cons mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice on my pink fold 6 . Strap is cute and handy. The case os very veey thin. Probably wont protect my phone if i drop it . It did have inside stick strip so the case wont come off which i like. Not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Kiki, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6 Case. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Support at your earliest convenience if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great poduct. Why would It requires fifty characters to submit review

    I would recommend this to a friend
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