Customer Ratings & Reviews
- Model:
- SM-F966UZSEVZW
- SKU:
- 6635838
to a friend
High expectations and hype. Major dissapointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I am very disappointed in the Fold 7. My intent was to upgrade the Fold 5 I have, and the initial review of the phone in store was promising. The appearance of it being just like a phone and not "the smaller fold" made it seem like a major breakthrough. However, after receving, the performance was terrible. It was slower than my Fold 5 for just about every task. It did not show notifications properly, shut down android auto while driving multiple times, and the official case that released with it only covered half of the phone. It also was not compatible with the new Galaxy watch classic LTE I purchased from Samsung unlocked (at least according to Verizon reps we could not activate it after trying for hours)... I have never returned an upgrade before because I at least got a little faster if anything and it activated by just switching it on and activating the sim. However, this was a very painful process and my experience got worse after. So there is a first time for everything, and I will be returning my first upgraded phone. For $2,000 I expect the phone to be significantly better than a model 2 years prior, and for the overall process to be smooth. This was painful and did not get any value out of it. For first time fold users I would recommend the Fold 5 or 6. Yes, it is thicker, but I get a lot of compliments and inquiries about it because of the actual fold design and since it still works well I will be using it as long as it works well or at least until these companies can make an upgrade experience better like they used to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day BEGS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Upgrading to the Galaxy Z Fold7 from a Z Fold5 is a huge leap forward due to the many improvements we've made in the design, durability, performance, camera technology, and the introduction of advanced AI features. The new Z Fold7 is substantially thinner and lighter of a build, offers a more durable design with improved materials like Ceramic 2 and Gorilla Glass Victus 2, an upgraded Snapdragon 8 Elite for Galaxy processor, a more capable 200MP main camera, and enhanced AI capabilities powered by Android 16 and One UI 8. Please take a moment to review, "Apps on Samsung phone or tablet are not sending notifications," "Control notifications on your Galaxy phone or tablet," and "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. If you would like further assistance after reviewing the resource shared, please feel free to reach out to Support at your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra
Best Galaxy Fold yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best Galaxy Fold yet! Unbelievably thin and new hinge design is very solid. Overall very pleased! Only small complaint is the phone doesn't lay flat due to the camera lens sticks out. Very small negative in comparison!
I would recommend this to a friendThe main ultimate folding experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad I had to return the product due to a defect, I was the unlucky one. But got an exchange for it... The fold was amazing!
I would recommend this to a friendBest Fold Phone Out There
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fold ever, love everything about it. Samsung has done it again.
I would recommend this to a friendlate preorder
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i pre-ordered this phone just to get it late. why would you have a delay on a pre-ordered item
I would recommend this to a friend