Customer Ratings & Reviews

Best Buy sent me a pink camera instead of the phone I ordered. When I contacted customer service, rather than simply correcting the mistake and sending the item I actually purchased, they told me to call the police. This was especially surprising because I’ve generally had good experiences with Best Buy. In this case, however, the wrong item was clearly packed and shipped to me, and Best Buy refused to correct the issue, leaving me with no reasonable option other than to dispute the charge with my credit card company. Then, have buy the phone from someone else.

I’ve been really enjoying my Galaxy Z Fold8 Ultra. The large foldable screen is easily my favorite feature it makes multitasking, watching videos, browsing, and getting everyday tasks done much easier. The phone feels fast and smooth, the display quality is excellent, and the camera takes great photos. I also love the Violet Shadow color. it looks very sleek and premium. It took me a little time to get used to the foldable design, but now I really enjoy using it. Overall, I’m very happy with my purchase and would definitely recommend it.

Great phone with amazing features. I'll definitely use this long term!

My new Samsung Galaxy Z Fold8 Ultra 256GB in Violet Shadow completely redefines what a premium smartphone can do, masterfully blending bleeding-edge performance with an impossibly sleek design. Unfolding the massive, vibrant 8.0-inch main display feels like magic, offering an unmatched canvas for multitasking and entertainment that remains incredibly bright even under direct sunlight. The 200MP camera system captures breathtakingly sharp details, while the highly optimized software paired with the latest processor ensures every app runs with buttery smoothness. Wrapped in the stunning and unique Violet Shadow finish, its remarkably thin profile defies the bulk of traditional foldables, making it an absolute joy to use every single day and the ultimate tool for anyone looking to elevate their mobile productivity.

I’m absolutely loving my Galaxy Z Fold8 Ultra! From the moment I started using it, I was impressed by how premium and smooth everything feels. The Violet Shadow color is gorgeous, and the big screen is perfect for watching videos, multitasking, and getting things done. I especially love being able to use multiple apps at once—it honestly feels like carrying a phone and tablet in one. The camera takes beautiful pictures, the performance is super fast, and the battery life has been great for my everyday use. I’m so happy with this purchase! If you’re thinking about getting a foldable, I would definitely recommend the Z Fold8 Ultra. It’s an amazing phone and has made my everyday phone experience so much better!

I've been usinf this Phone for about a month and a half now and it is great! I'm coming from a Fold 6 and in almost every way this phone is better. First thing I noticed was the size. It is significantly thinner than the 6 and fits into a pocket just fine. The front screen is also so much bigger. A big issue with the fold 6 for me was fat fingering the keys while typing. It genuinely is a much better phone. My only issue is the whole punch camera on the inside screen. It is very annoying while watching content on the inside screen. I don't know why they didn't put it in the corner like the Pixel. With all that black space while watching things I think it just makes more sense. That is my only big issue with the phone. Overall great but that one issue can be very annoying.

I’m extremely happy with this phone. The large folding display is bright, sharp, and perfect for watching videos, multitasking, and getting work done. The camera quality is excellent, the battery lasts throughout my day, and the phone feels premium and well-built. It is slightly heavier than a regular phone, but the extra screen space makes it completely worth it. I would definitely recommend it!

I am an Apple guy so take this review with that in mind. Specifically Samsung has too much clutter over the Android core software. Competing text message apps and wallet app make it confusing trying to teach elderly 'non technical' people how to operate it. Other than the software issue, the phone works great and I have heard less complaints about this phone than any other phone that my mother-in-law has owned. She bought it and my wife and I are in house tech support for her, lol. We will have to see how durable the screen is but solar so good. Pros: Nice build quality. Displays are clean and sharp. Cons: The Samsung overlay is awful and confusing. To many competing and similar apps from Samsung and Google on the same device is confusing.

I love how lightweight this phone is and how big the screen it is when unfolded. Been an Apple user for more than 10 years and I can say its not that much work or adjustment. But you really have to take your time setting it up how you want it to be. And also watch a lot of reviews because this phone is powerful! Im giving it 4 stars for now because I havent really completed a whole month with it but so far i am loving it.

I've had the zfold3 since it came out. This is my upgrade and it was an excellent choice. Battery life on the folds is well maintained over my work day and personal life. Inner display quality is great for shows and YouTube. Highly recommended!

The device excels with its superior camera, impressive inner display, and high performance that boosts multitasking, while its long-lasting battery ensures reliable usage.

The battery life is very long, and the phone processes information quickly. It has a large screen with high-quality images, and the phone is easy to carry around.

Have purchased open box device and have an amazing experience with bestbuy. phone is working flawlessly and having amazing purchase experience with bestbuy team.

This product has been everything I thought it would be. The camera and options for the camera a top level for sure. Once I settled in to the new features, I became even more satisfied with the purchase.

Display is insanely clear, camera is comparable to the Ultra. Glad I made the switch. Makes multitasking so much easier.

I love the screen and how fast the phone is. I just wish the phone was not so expensive. I went from the samsung ultra 22

Amazing screen. Battery performance better than expected compared to Z fold 7. Selfie camera could be improved compared to S25 ultra.

The performance on this phone is awesome the camera is excellent the better license. If you're really good

This is my first foldable phone and its amazing to use. I had the Samsung S25 Ultra before that and battery life is great. When it fild nothing like it.

Iphone iser for the last 10 year i highly recomend this samsung the best phone i ever purchased