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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 99 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the Gear 2 Neo Smartwatch for its long battery life, user-friendly interface, and compatibility with various devices. They appreciate the watch's multifunctional capabilities, including notifications, texting, and fitness tracking features like the pedometer and heart rate monitor. While some customers wish it had more apps and a camera, many find the Gear 2 Neo Smartwatch to be a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 99 reviews
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pedometer, heart rate moniter, convenience of answering the phone. I only wish the sleep tracker was more detailed. I had the flex force and it had a better detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. I turned off most notifications and the wake up gesture and now my battery last for a few days . The wake up gesture did wonders for saving my battery. I use my watch to count steps 4 or 5 times a week and it is accurate I love my watch. I use it with my Galaxy S 4 after update.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works best with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool watch when you combine it with your Samsung phone can't complain about it features I definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit worried reading a lot of reviews before I bought this watch, but after having it for a couple weeks now, I love it. Very convenient to see calls, texts, emails on my wrist instead of pulling my phone out of my pocket. The calls on the watch work very well, people on the other end can barely tell I'm not talking regularly through the phone. Only negative about using the watch for calls is I wish the volume could go a bit higher. Overall, I like this watch a lot and it's exactly what I'd hoped it'd be. Apps are a bit lacking, but they seem to be coming out somewhat frequently. Battery life is definitely sufficient, I charge about every 3 days when wearing it all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this watch fits and functions.....the features are great and I get almost 5 days on a charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this watch for Christmas. I wasn't really sure how well I would like it. Turns out it's awesome. I love that I don't have to get my phone out every time I get a call, email, or text. Not to mention keeping up with my steps and sleep patterns. I use it a lot more than I thought I would. It gives you that James Bond feel. The only thing that stinks is you have to charge every few days but that's with any smartwatch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome no problems and only have to charge it every three or four days !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK... but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concerns are with battery life and with the screen turning off too soon. I was trying to use the timer to referee a soccer game and the screen kept turning off, so everytime the ball went out of play, I would unlock the screen and get back to the timer app. Frustrating but probably something that could have been worked around if I hadn't tried it the first time during a game! :) Battery life seems to be about 2 days. Also, the strap on the band that locks it tight is not comfortable. it is easy to pinch your skin in it as you're trying to put it on. It keeps it nice and secure, which is the point, but it's not super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch when you have a Samsung phone the features are great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Limited apps

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my phone. Battery life is amazing and the mocha color matches whatever I wear. My only gripe is there isn't alot of apps to buddy with it but hey its a watch lol

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great tech accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with my galaxy s5. Set up was easy and I feel that it has good battery life. I get about 2 days if I am connected by Bluetooth, but I can get almost 3 days if not connected. I also like the option of being able to swap watch bandsm I have a larger size wrist and was able to get a large size band in any style I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Father's Day. He was a little wary of trying it, but has since worn it every day. It has solved so many problems for us; such as him not realizing that I have called because he had the sound off and didn't feel the vibration. Now no calls are missed and he loves it! Thanks Best Buy for making this affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it and all the features. worked well with my Note 2

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see awesome customization two day battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for anyone. Works great and looks great

    I would recommend this to a friend
  • Cons mentioned:
    Bulky

    Rated 3 out of 5 stars

    Great Reviews but bulky product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this to go with my Samsung phone. Overall, it seems like a great product, but it is really bulky. Not something for a woman's wrist at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch that does a lot of things making it easier to communicate without holding your phone as much and allows you to be more hands free I definitely recommend this watch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing this product we did not know you had to connect with a Samsung, it was told to us that it would work with any "Droid" device. That is not true, so we had to make a trip back to Best Buy to learn that, and ended up having to either, pay more for a different watch or purchase a new phone. A new phone was purchased and now we are very pleased with the product! It works like a charm, and the best thing yet, answering the phone without fighting to get the phone out of your pocket!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Smartwatch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung device is amazing and compliments my Note 4 in every way and angle. I use it as a productivity device and it truly helps with making quick memos and controlling music on my wrist instead of taking my phone out. It simplifies my actions absolutely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for notifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not allowed to have my phone out while at work and this gives me the comfort of knowing Im not missing any important calls or texts while at work.

    I would recommend this to a friend
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