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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1527 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Gear Fit2 Pro for its fitness tracking capabilities, waterproof design, user-friendly interface, and compatibility with Samsung phones. However, they express concerns about its short battery life, occasional inaccuracy in step counting, and water resistance issues that may void the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,527 reviews
  • Pros mentioned:
    Fitness tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product, Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch it works great! Unfortunately the battery life is pretty bad. I like to sleep with it on to get a sleep diagnostic, but I only get about a day and a half total out of it. Wish the battery was a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    I really wanted to like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like it because it looks so cool. But, it won't track floors and the heart rate is not accurate. I am returning and I'm going to try another one, I have to answer the next question about recommend for now it a no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Step counting

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Gear Fit 2 Pro watch my husband has purchased. He's retired and wears it all the time, including when he is working outside, many times under adverse conditions. The watch continues to work and he has had no problems with the band. The only negative is it never seems to count climbing stairs, although it's an option for this watch.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey FloridaTexan! We appreciate your positive feedback and business. Check out this link (https://bit.ly/2ECevnY) to see a list of inaccurate floor count factors that may help with your concern. If you continue to still have issues, please contact us at any of these sources so that we can assist your further. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch as a gift for my wife and she absolutely loves it. So easy to use she had it connected and working within 2 minutes of opening it.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Waterproof

    Rated 5 out of 5 stars

    Easy to use and read, nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, wife loves it. Display is bright, customizable and easy to ready. Lightweight and water resistance a plus, got it mainly for the health tracking and it does not disappoint. Did lots a comparison, very happy with my choice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Step counting

    Rated 3 out of 5 stars

    Not as good as the advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my watch 3 weeks now. When I first got it the battery charge would last 3 days. Now it's a nightly charge, which keeps it from tracking my sleep. It doesn't count stairs well, I go up stairs maybe 12 times a day and its will only show 2 maybe 3 times. Also when I compare my watch to my fitness app the watch is always off by at least -900 steps. It's a good fit and while you wont receive any vibrations or notifications when water mode is on I like that I can swim with it. Text and call Notifications come in before my phone. It's an ok beginner watch I'd buy one for my kid if it was cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my sister and she loves it. She said it helps her accomplish her fitness goals. Works for her, so works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for fitness tracking. I love that I am able to change they type of workouts that I'm doing and still track my HR and calories burned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable, full featured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried swimming with it yet because it's a bit chilly, but I'm very happy with the features I've used so far. Everything seems pretty accurate except the flight of stairs seems to be a little low. It is really comfortable to wear and the display is so easy to read while exercising. I also like the movement reminders.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, easy to use, durable, good price, Great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was wat I expected and the price was great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smartwatch. It is much more accurate than the last smartwatch I had but there are two downfalls to this watch that you may want to take into consideration. The battery really sucks. You are LUCKY if you can get it to last three days. I've been having to charge it every two days. This gets really annoying. The other issue I've had with the watch (only on one occasion) was I was logging multiple workouts in a row (run, stationary bike, weights) and the watch froze. I had to reboot it to get it to work. Haven't had the problem since but it did happen. As far as the heart rate monitor, sleep monitoring, and overall usability of this watch; I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Loved first one so much bought it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my first one due to a band defect. Then they upgraded the pro version to a normal strap and it stays on securely. For the price ($150 on sale) its such a great deal. It isn’t as advanced as the expensive watches, but at this price it is just what I need and stylish too. Many out there are big and clunky. This is smooth and sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is the only concern which can be overcomed with some tweaks but its frustrating for non tech users

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Notifications

    Rated 5 out of 5 stars

    Great device for monitoring your health regiment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both own the Gear Fit2 Pro and never leave home without it. It contains a great deal of functions that can be used to monitor and store your daily fitness regiment as well as your notifications. It will even remind you to get up a move when you are inactive for a period of time. You cannot beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Simple & accurate fitness smartwatch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the smartwatch with my Samsung galaxy S9+. Easy to use and connects consistently. Great options for changing face display, depending on your individual needs. Works flawlessly with the Samsung health App to record and display activities and BP, etc. Has a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really keeps track of your activities during the day, and you can connect it to your smart phone also, it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for keeping track of steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch if only I could get one that would last longer than a few months to a year. The one I just got today is my 5th one. The 1st 3 watches would not keep the charged. I also didn't like how the watch was to stay on my wrist. I lost one watch because it came fell off. I'm glad you changed the wrist band, it's so much better. The one Pro Fit 2 that I just turned in today got stuck since last Monday with the same steps and bpm numbers and the battery life went down from 100 to 75 % in less than 2 hrs. So here I am with another Pro Fit 2 hoping this one will last longer than a few months to a year. But I love the watch to see how many steps each day.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Easy to use

    Rated 5 out of 5 stars

    Good battery life, it works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was for my wife she didn't want to use it at first, but she found out quickly how useful it was once she lost her phone and found it by using the find my phone feature, she likes the design that is not bulky and the functions are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Notifications

    Rated 4 out of 5 stars

    Good fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung gearfit 2 pro has everything u need in a fitness tracking watch. Tracks steps, heart beat & multiple other workouts, can receive text & other messages or notifications.

    I would recommend this to a friend
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