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Customer Ratings & Reviews

Model:
SM-R7200ZKAXAR
SKU:
4471702
Your price for this item is $199.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3027 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Gear S2 Smartwatch 30.5mm, particularly its extended battery life, user-friendly interface, and the convenience of receiving notifications. Many users also appreciate its stylish design, fitness tracking capabilities, and the unique rotating bezel. While some users wish for a wider range of apps and a built-in speaker, the Gear S2 Smartwatch 30.5mm is generally well-received for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,027 reviews
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't answer phone calls on it my other gear died and i think that was a much better watch not to mention it had a camera as well they said this was the upgrade more like down grade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is absolutely amazing. It is compatible with both Android and Apple phones but, it has more features you can use with Android than Apple

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been long for a good smart watch for awhile. This one is very easy to use and looks great. The battery lasts about 2 whole days before it needs to be charged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Gear S2, almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1st watch and had same issue reported by many, it freezes sometimes. To fix you have to either plug in PC or charger. Second one does it less, but has frozen as well, only thing now is I know how to solve. If they took care of this glitch, I'd give it a 5. I love the step counter, the text, and being able to answer a call while reaching for my phone. Love the watch faces and lots of free apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartwatch with tons of features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a great deal for the price. It has all of the features of much more expensive watches, including GPS, heart rate monitor, WiFi, and calls/texts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch. Very easy to figure out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this watch for weeks before I got it. I am so happy I decided to purchase it. It is very user friendly and the bezel makes things so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! Easy to set up and easy to use. I bought an open box item and it works like new for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    Great watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable watch. The UI looks very realistic. I love that it has the ability to show me all notifications right on my watch and i can respond to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart watch is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had other justifications for my purchase, but now I really enjoy it as a device that lets me handle my notifications better. Previewing emails is really useful so I know which ones I want to look at again. Also I totally keep my phone on silent all the time and the watch vibrates on my wrist to notify me, which I find to be not invasive if I'm interacting with others or busy with something else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. The battery lasts about 2.5 days without charging. The only thing is you can not talk from the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for communication, style needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works excellent with my S7 phone. Communication is excellent and it is full of great features. You can use the NFC chip and Samsung Pay (beta) to pay for purchases from your watch. Text messages and pictures show up (pics are tiny - of course). My only complaint is that the watch face doesn't stay lit up with the face I picked (you can have some basic display on but it detracts from the look. I also wish you could replace the bands like you can on the classis (without paying so much more). It is a great watch though and worth the extra over the cheap Chinese ones (trust me I tried them).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent quality watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Heart monitor is accurate. Plenty of applications to download. It connects very easy to my phone. Has very good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly for first time Smart Watch buyers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped online and found that Best Buy offered comparable price so I picked it up locally instead of ordering online.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go a day without this thing. It works fantastic for texting without having to reach for the phone, answering/hanging up calls, music and fitness tracking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my wife. It does what I thought it would do. I don't think a smart watch is a necessity but it is a convenience. It's so much easier to glance at my wrist to check the importance of a text or email than it is to pull my phone out of my pocket. It's a good purchase if you have some extra money to spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better android watches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great android watch. Wide array of watch faces to suit you in every situation. Excellent quality , the price is reasonable enough, it could be a little cheaper !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great, but I think it is a little overpriced. I find that there are more notifications from my phone that should be localized to the watch. It also is slow to update from my watch to the phone and vice versa. These are things that will probably be fixed in future models. Overall it is great for getting your texts, heart rate, ect quickly. Just watch out as there are a lot of paid apps for the watch to get everything you see on TV

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    No stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about the new watch. Once I bought it, my excitement quickly left after I put on the watch. It has nice new features, but it is very small. I am a big man and this watch looked very tiny compared to the first gear s. I barely had it for a week and quickly brought it back to best buy. I am getting very disappointed with Samsung and hope they get it together soon or they will lose a customer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Gear 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great watch. I had the original watch I just wish this watch had a camera. Samsung did a great job with this. Im pleased with the functions of the watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was a bit disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son has the apple watch. I was jealous amd wanted the Samsung watch for work. I was disappointed when I figured out it couldn't be used for actual talking.

    No, I would not recommend this to a friend