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Customer reviews

Rating 4.1 out of 5 stars with 1298 reviews

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Expert reviews

Rating 3.8 out of 5 stars with 16 reviews

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80%would recommend to a friend
Page 1 Showing 1-20 of 1,298 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fantastic buds that don't hurt my ears!

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    Posted .
    Owned for 2 weeks when reviewed.

    Rock solid, works really well with Android (ofc), iPhone and my Windows 10 desktop. Would be nice to have mute as one of the touch options (couldn't find it in the app) but not a huge issue. Would just be nice to mute calls in teams on my phone using the touch controls. That's really just nit-picky though. These things are the *first* buds (including apple standard, various jbl/jabra and beats buds) that don't hurt my ears after using it for hours. It doesn't make a solid close so you can still hear outside noises and bass can be a little muted at times but you don't get these kind of buds for the bass. The biggest selling points of these? Since buying these refurbs about a month or so ago, they've been through a good 25-30 hours of Microsoft Teams meetings on various devices. I love these things and considering purchasing a second pair for my wife. Pros: * Perfect fit for my medium-small odd shaped ears * Stays in despite me moving around or reaching above me. * Great distance from my phone/tablet/desktop without issues * Easy to setup and use in Android, iOS/iPadOS & Windows 10 (likley others) * Qi Charging and USB-C on the case is a great touch * Touch controls work great for me, just take a little to get used to. * You can use the left bud, right bud or both buds as needed - so many of the ones I had previously had problems with this (jabra). Cons: * No microphone mute feature on the touch controls (unless i'm missing it) - would be nice for meetings * Don't make a solid ear seal so other noise can bleed in, doesn't bug me though. * Not ip-rated for waterproof, not recommended for those working out building a huge amount of sweat or dropping in water. Fine by me though. I was worried about getting earbuds through the Geek Squad Certified program but these came looking brand new and the battery lives up to it's specs. Quite happy with these!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Buds Live - Refurb

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    Posted .
    Owned for 1 month when reviewed.

    Great service buds. The fitting can be a bit wonky and might take some getting used to. I'm not sure if they wouldn't say in for any vigorous activity but once you get a feel for them you forget they're in. The noise cancelling is only so-so as the speaker design doesn't allow for a snug fit in the ear canal. I would buy again at the return price of $100 but I wouldnt spend more and certainly not the list $160.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Don’t let the looks fool you

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    Posted .
    Owned for 2 months when reviewed.

    At first I was against the design, I mean it looks like a bean but how wrong I was to assume that based off of looks. I did some research and of course found good and bad things but decided to give them a try. What a surprise, while it doesn’t have a gel tip to make a secure fit they still work as if they do have them. I’m blown away by these earbuds and the app makes you to be able to tune the music the way you like. These buds have exceeded all my expectations and then some.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great sound, great feel, silicone piece too small

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    Posted .

    I absolutely love how these earbuds sound and feel. I can wear them and also hear things happening around me, so they're great for walking (or running) in areas where you still need to pay attention to your surroundings. They do fall out quite easily though, so I bought some larger silicone rubber pieces (see photo, left is original, right has the larger silicone piece) so they now fit more snugly in my ear and work great! Compared to other samsung earbuds I've used, these are the better option if you want to hear your surroundings.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Step it up Best Buy this isn't ebay.

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    Posted .
    Owned for less than 1 week when reviewed.

    I will say the packaging on these was disgusting, sticky stuff all over the outside, looked like I was buying a item from a ebay seller not a respectable company, with all the stickers and everything on it, it's also covid and these clearly weren't cleaned unless the geek squad agent was eating a bag of lays classic chips. Greasy all over, I considered returning if these don't hold to factory specs. I cleaned them with alcohol upon receipt due to greasyness, I didn't feel good about this purchase and I do a lot of business here normally.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    GALAXY BUDS LIVE vs AIRPODS

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    Posted .
    Owned for 1 month when reviewed.

    Bought these Geek Squad refurbished. They sound great. I have gen 2 airpods. Comparing them, they both sound amazing. The Galaxy Buds have more base than the airpods. But the Airpods sound a bit more clear. Overall i'm very happy with both. Reason i got the galaxy buds is because i own a Galaxy Note 10. Another thing i noticed is, the Galaxy buds cut out at a shorter distance than the Airpods. The Airpods have better range without a doubt. The Galxy buds are not as comfortable as the Airpods. But you can't go wrong with either or. If you have a Samsung Phone, go for these. If you own an iPhone, your better of with the Airpods, no question. I pair both my Airpods and Galaxy Buds with my Surface Pro 7 which has BT 5.0. Also my LG CX is BT 5.0.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    A very good buyer

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    Posted .
    Owned for 1 month when reviewed.

    Ergonomic design helps them from falling out of ears, unlike the ipod pro earbuds, which i would only rate 1-2 stars. You can also purchase after market silicone covers for these which will definitely prevent any slippage from ears. These earbuds also utilizes touch technology to pause music and control music play. The downside with this and all bluetooth earbuds is slightl interference from passing vehicles when outside near traffic since many vehicles have very strong bluetooth signals, but for some reason the silicone covers for these earbuds seems to reduce the occurance of this happening. The sound quality is also very good. I recommend these highly over ipods.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Earbuds

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    Posted .
    Owned for 3 weeks when reviewed.

    They are nice works ok, , but they dont fit in my ears properly after 10 minutes of use they pop out my ears , the noise canceling , only reduce a little. l would like tu return then to buy another model if it is possible .

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice noise canceling headphones

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    Posted .
    Owned for 1 month when reviewed.

    Nice noise canceling headphones the only downside is you definitely need to put the app on your phone and follow the directions on inserting them in properly. If you don’t they will be uncomfortable and you will want to return them, once you put them in properly they are super comfortable and they have a six hour or more used life

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Connectivity
    3 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Refurbished item didnt even bother cleaning

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    Posted .
    Owned for less than 1 week when reviewed.

    Got them refurbished had missing rubber ear pice and ear wax retuned the same day ..

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Connectivity
    3 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Will buy again

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent, besides them slipping out my ear!!!!!!!!!!!!!!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Better that AirPods

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    Posted .

    I’m very happy with them, took a few days to arrive but they were definitely clean and so was the case: looks brand new no scratches or defects aside from the box being a little dinged up the equipment itself works great and I’m so happy with the money I saved getting it. The beans fit my ear perfectly, better than any before including my apple AirPods

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    5 out of 5
     
     
     
     
     
    Sound Quality
    1 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Very Low

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    Posted .
    Owned for 2 weeks when reviewed.

    Sound is very low. The other we got, doesn’t sound and low and works perfectly so I’m going to try to get another one and hope that it was just this one.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    5 out of 5
     
     
     
     
     
    Sound Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Refurbished?! They were disgusting!

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    Posted .
    Owned for 3 weeks when reviewed.

    I bought these geek squad refurbished, and was appalled by how much ear wax and what I suspect to be dandruff was all over them when I received them. I would not recommend buying these refurbished. https://imgur.com/gallery/ozvigGo

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Okay okay okay

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    Posted .

    Missing the ear squishy part. Bought it referbished and disapointed missing part. Okay sound. Love the color of them. Fit is awkward but once you get it in feels okay. Liked my Jabras more.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Ear buds

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    Posted .
    Owned for 1 month when reviewed.

    I like my earbuds however the silicone wing tips that came in my box are to big for my ear and i have a hard time hearing clearly. Im going to order a set from amazon to see if that makes the sound clear for me

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Disgusting

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    Posted .
    Owned for less than 1 week when reviewed.

    Worst item to ever buy from here. I get that it was refurbished but still should have been properly cleaned and sanitized before sending out to another buyer especially in these covid times. Obviously they didn't care enough about there customers. The product came seal in the box but not wiped down. The ear buds itself had wax discharge all over it and the extra silicone buds to change also had wax discharge on them.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    Owned for 2 weeks when reviewed.

    I have owned many of ear buds but the features these have out do them all. The way I lost my last pair was I fell asleep with them in and one fell out and the dog chewed it up. Lol not with these they stay put.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent product. Easy to use. Good aspect. The description is right

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life, Design, Noise cancellation

    Rated 5 out of 5 stars

    Galaxy live buds (beans)

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent sound on the galaxy live buds. Upgraded sound from the original galaxy buds I had. Great bass, tremble, clear voices, good mids. Love the app accessibility, and live active noise cancellation, comfortable, forget I have them in my ears, where as the first pair of buds I had my ears always ached after being placed in ear for some time. Still getting that snug Samsung fit, no worries about my new buds flying out my ears, they fit just as tight as the others which is great. The box also came with an extra ear adapter piece if needed for size, and a charging wire. The case feels more durable and sleek, also has the option to be wireless charged from a phone that has that feature wireless power share. I love the new bean shaped galaxy buds live, and would recommend buying them.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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