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Customer Ratings & Reviews

Your price for this item is $48.99
The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2289 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,289 reviews
  • Rated 2 out of 5 stars

    Go soundbu i do not recomendable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartilageof the ear hurts too much and they are inconfortable has the day go by.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished just buy new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online when they went on sale. They did not have the cushion on the ear insert piece. Returned to store was told they don’t come with them but yet the pictures shows it does. They were very dirty too, used looking. Not happy with purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love these! Don't no one touch my buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned the top 7 elite brand ear buds from several different brands, I can tell you that these check off 10 stars in many of the most including categories like....sound, volume, comfort, fit and battery life! The only things that suffer in my book are distance range away from device and ease of returning to buds to the case properly. In fact, these outperform 2 of Samsungs more expensive ear buds. These are a must have for all housewives with small children with husband's who work from home!!! Lol Game changer:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. The fit is great although sometimes they fall out if I bend over to pick something up. The touch controls take some getting used to. The sound is pretty great slight lack in bass but for the size I can't complain. Battery is decent with the case they are amazing though. Wireless charging is awesome especially when I can use my phone to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small package with all I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! - Fit very comfortable, small earbuds and small case. - I like real life natural ambient noise to hear my surroundings and this does a very good job at that, not like other earbuds i've tried that have electronic ambient sounds. - Music, sounds very good! Really good bass and good treble. - ANC - Don't get these if this is what you want. For me it worked when I needed it, believe it or not it worked when I was on an airplane. Deep bass sounds it will remove those, hight pitch noise's you still will hear that. - When used for call's they work great! - Only gripe would be the touch controls, not very easy to use after a while it becomes easier, but sometimes still a task.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good from far but far from good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about 10 months then the right earbud completely stopped working now left with only the other one functional!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value IF you buy refurbished...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for my husband after he got Airpods for Christmas and didn't like them at all. So far, so good with what I refer to as his "earbeans"! He says they sound good and fit his ears well (he's a pretty big guy with pretty big ears). His only complaint is the active noise cancellation. It doesn't do much and he's generally not impressed with it. This is the first set of earphones any of us have had with the feature, so we're unsure if these just aren't very good at it or it's a pretty useless feature in general. All in all, he thinks they're a good set of earphones for the price (when purchased at the Geek Squad refurbished price - he says he'd be far less impressed if we'd paid full price) and he's enjoyed using them the past near month now. PS: he uses them nearly every day as it's the only way to hear his music/phone when he's on the tractor, so they've gotten a fair amount of use even though it hasn't even quite been a month yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for Refurbished Buds Live.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hold a good charge for quite a while. I have not used them for more than 3 hours at a time, but they were still going. The case also charges them, and I did use the case to recharge the buds 3 times without recharging the case. It may have been able to do more, but I recharged it wirelessly, which I like. The sound is great for me. I read reviews that said the sound was not very good, but I wear them when I go to run or workout, and it seems find to me. They stay in my ear. I had one pop out once, but that was because I was moving my face in a weird way and it affected the grip in my ear. They have never come out when I am running or on an elliptical. The sides are sensitive to the touch and if you are adjusting them you can turn them off easily. But it is easy to turn them back on. I haven't received a phone call on them as yet, so I can't vouch for that connection or clarity, or if the other person would be able to hear me clearly. But considering how they are working so far, I have little doubts they will perform well in that respect. I like when I open the case and start to put them in my ears that my Samsung phone knows it and starts to pair right away. That is cool.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished so I guess I got what I paid for. The buds came with no cushions for the earpieces. Will be returning these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the mostoat comfortable wireless ear buds I have ever worn. If it wasn't for the sound I wouldn't know they were in my ear. They are also the most discrete wireless ear buds I have seen. They sit more flush in your ear and people facing you don't know you have them in. Sound is very good. You do get some background noise, which I like, but it isn't a lot. The main reason for 4 stars instead of 5 is some functions with the touch. I wish samsung would give me more control over the touch functions. They give you control with the long press as they did with the buds and buds +. The buds plus tap feature for controlling volume was the best design and these do not have it. Overall I will recommend these for the fit and sound and give them my opinions of the downfall on controls. I have only owned samsung true wireless earphones using all 3 versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at a price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality for music is so-so and the ANC doesn't really work due to the nature of design but these are perfect for calls. The battery life is amazing and they sit very comfortably in my ear as it hugs the outer rim shape. I have classes for 9 hours straight, minus a lunch break and it lasts the whole time with a recharge and my ears are not fatigued at all. I also have excessive earwax and because it sits on the outer part of my ear, these buds don't bother me at all compared to ones with rubber tips that stick inside the canal. I purchased these when they were $89 and a recent deal of the day was $59. Best buy did not offer a price match so I returned them and got another pair. The first pair seemed actually refurbished after some use and wear, the second pair seemed like it was opened once and returned right after because it was flawless cosmetically. I am a huge bargain shopper and I was about to get the buds pro for "free" as part of a preorder credit with trade in for the s21 but this saved me over $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is always on the go, I have tried many different types of headphones and earbuds, but the Galaxy Buds Live True Wireless Earbuds have been a game changer for me. The sound quality is excellent, with a nice balance between highs, mids, and lows. I was really impressed with the noise canceling feature, which helped to block out a lot of outside noise. The design is sleek and modern, and the earbuds fit comfortably in my ears. I appreciate the touch controls on the earbuds, which allow me to easily control the music playback and take calls without having to take out my phone. The battery life is also impressive, lasting several hours with continuous use. The charging case is compact and convenient to carry around, allowing me to charge the earbuds on the go. Overall, I highly recommend the Galaxy Buds Live True Wireless Earbuds to anyone looking for high-quality, comfortable, and convenient earbuds with excellent sound and noise canceling features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mass... Thank you for your glowing review of the Samsung Galaxy Buds Live earbuds. We are thrilled we could provide a game changing product for you! It's great to know you enjoy the sound quality, battery, ANC, and fit of your Buds Live. They are personally my favorite as well, and since I started using them can't imagine going back to a traditional pair of earbuds. We so appreciate your recommendation! Thank you for being the best part of Samsung. -Bethany Samsung

  • Rated 4 out of 5 stars

    They're pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these open box, for a great price. They are good. The noise cancelling isnt really noise cancelling. you can still hear a conversation going on next to you pretty well. Sometimes they seem really loud, and other times I can hear the music and conversations in the car. I like that the earbuds and case stay charged for a while. It takes some getting used to as far as wearing, but once you get the hang of it, it's very comfortable. They stay put pretty well when working out. I've had true wireless earbuds that fell out from me turning my head, but not these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbs so far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these and been using for about an hour. Great sound, very helpful in blocking out my loud neighbor. Volume goes way higher when paired to my laptop, so much so I can't go over 70 on a 100 scale. Super easy to connect, very comfortable in ears, and I have always had problems with headphones since the marshmallow head candy type were popular. They don't fall out while moving around, you can adjust them if need be easily without pausing your music, since the touch controls are based on taps and long holds. Got a brand new pair for my boyfriend he loved them so much, I wanted to try them too, but I'm cheaper when it comes to myself. So I thought I'd give the refurbs a try. Packaging was great. Couple imperfects on the case but I really don't care personally. Came with original box, instructions, charging cord, case, buds, and larger rubber ear pieces. No issues so far! Definitely worth trying these if you're scared of the full $160 price tag for the brand new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Sound and Comfort in Wireless Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds2 are truly impressive wireless earbuds. Their sleek design and comfortable fit make them ideal for long listening sessions. The sound quality is excellent, with balanced bass and crisp highs. The active noise cancellation effectively blocks out background noise, enhancing the overall listening experience. The touch controls are intuitive, and the battery life is decent, lasting several hours on a single charge. Additionally, their water resistance is perfect for workouts or outdoor activities. Overall, the Galaxy Buds2 offer great value for money and are an excellent choice for anyone in need of high-quality wireless earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damage deliver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pakage is damage in is open look like garbage 0

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,
      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy customer service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144510552
      Have a great day.
      ^Charles Samsung

  • Rated 5 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are intentionally looking for open-ear wireless headphones, as I was, the Galaxy Live Buds are great. They are very comfortable and lightweight, and fit well in my ears. They are designed to rest lightly within the cartilage of your ears (you don't stuff them in), and it's almost surprising how well they stay in - they don't fall out even if I shake my head vigorously. Lengthy jogs with these may be a different story though - if you're looking for open-ear headphones with a more secure ear-hook, check out the Jabra Elite Active 45e. Still, given my experience so far with these, going for a run wearing these just might work. Sound-wise, they're about what you'd expect. They're not going to sound as good as in-ear headphones, but they still sound good enough. The trade-off is you get to hear the world around you, and if you speak you don't hear yourself as if you are all clogged up. If you are looking for earbuds that let in the sound from the world around you, you can't go wrong with these. Works with both Android and iOS, too. You don't need a Samsung phone specifically for these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They SUCK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely disgusting inside. Scratched everywhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buds for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished set, works flawlessly! Sound is subjective, so ill just say they sound great to me and i loveeeee music so buds are important to me. Anyway, the fit and style might not be for everybody, but its definitely my style and fit. The BIGGEST PLUS is how comfortable they are!! I fall asleep with them on all the time. Sooo whats the point of amazing, expensive buds if they aren't comfortable. In my opinion, give these a try!! Especially for the price!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great earbuds for the look and cost

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new headphones for the office and ran across these. I have had Samsung products for quite a while and wanted to add earbuds to the collection. These worked out Great. The color was very nice, and the sound quality is very good. Earbuds fit perfectlly in my ear with no movement when I am active. They are very responsive to the taps needed for skipping tracks, pausing, ect. The case is also fast charging, and when the buds get low on battery, I set them in the case and within 30 minutes...they are back at 100%. Have to say that this was a great purchase.

    I would recommend this to a friend
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