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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,613 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price from galaxy buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these over two years. No problems ever. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. They sound great and I’d definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is a used product, it is in perfect condition, have a good sound and the price is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Santana

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good in sound. They are not super comfy after two hours of been using for riding bicycle but they do their job. What I don't like the most is the battery life on this ones, I also have the buds 2 and the battery on those last longer. The noise canceling is ok. The 360 sound is awesome so if you have this on hearing hifi music in one place (not moving around) you really go deep and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones, i love them so much, unfortunaly, i lost them, so i had to bought a new ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer be aware: Good product, but has missing part

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, but missing the the medium size tips. I assume the discounted price accounts for these missing items, but I wish the description would mention that. I intend to keep this purchase, but will think twice about buying a refurbished item from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, the audio is great I love , the noice canceled is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    VERY SOLID EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased the Samsung Galaxy pro buds 2 for my wife which were very expensive but very good. If they were for myself I would have kept those but my wife does not care about the bells and whistles. She just wanted a solid pair of bluetooth headphones that worked very well. And that's exactly what these are.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Love them absolutely the best deal for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurb Purchase gone right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, i was skeptical at first like anyone else because of the various different reviews and i decided to take the chance anyway to capitalize on the great deal. Im glad i did, these puppies are the best ear buds i have ever had the pleasure of using and i would recommend this gear 10/10. Everything came included as promised and i had no issues at all with syncing and updating the software. Good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bring the Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Geek Squad Certified Refurbished Galaxy Buds Pro True Wireless Noise Canceling Earbud Headphones - Phantom Violet is excellent! I received them as a Christmas gift from my husband. I LOVE them. The sound quality is excellent. They fit comfortably in my ears. The Bluetooth sync is user-friendly. I pair them with my phone and laptop for virtual classes. I recommend this purchase to anyone in the market for new earbuds. The quality of Geek Squad refurbishment makes them like new, and they come with a Geek Squad guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an everyday staple for us. Was not sure I would even like them, seeing as how im not an earbud person. I have my tragus pierced on both sides, these still fit perfectly and are not awkward in my ear. We have 3 pairs in our house atm and counting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned because i got these refurbished but I really like the clarity when talking. I did replace the tips to the double tip for extra security when running. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing and looks brand new!! Definitly happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but nor for long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worked perfectly, but little after, had an issue with the SW/HW and it stopped recognizing both buds as being on placed, and that makes it impossible to activate noise cancelling. So, I really like the product, but I'd not get it refurbished again

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy with my refurbished Samsung earbuds! They came in great condition and the sound is amazing! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality earphones. Quite low battery and not as loud as i wanted to. But it works for now. Cant sing along it activate the ambient sounds and i dont know how to deactivate it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better fit than pro 2 and live. Very comfortable. Doesn't fall out. Fits perfect in ear. Excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for being used

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice earbuds. I got these refurbished and they still work great! Had them for almost a year now. Comfortable fit to the ears and never really fell out of my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Balky and falling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep falling off the ears, worse than apple earbuds, when you try to secure them further in your ears they cut the music, it's balky, and it is not waterproof and noise-canceling it's very weak. I prefer the other earbud that they did before in kidney shape. it kept better in the ears and it has better noise canceling and was lighter. I do not recomande this model.

    No, I would not recommend this to a friend
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