Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,486 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Excellent truly wireless headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy buds are overall great headphones, especially when paired with other samsung devices (though they work with all devices). They look and sound great especially with a bit of tuning in the galaxy wear app. They pair incredibly easily and with my samsung phone I haven't really noticed any connectivity issues. When paired with my computer I have noticed that sometimes one lags behind the other but that is rare.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than I thought

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - The sound quality is great - You tap on the sides to control volume, forward/ back the song, and to pause - Fully charge in less than 20 minutes - I use them up to 8 hours, and charge them in the case (case lasts up to 2 days and a half before needing to charge) As for the refurbish, they look brand new, now one single scratch on the case. Just in case, I still cleaned them with alcohol and sanitize them often

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Getting the job done for me...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...bought these on a lark, so didn't know if my use case really was a use case. Happy to say I'm enjoying the Galaxy Buds. Overall nice sound, if a little light on the bass - with a great dynamic range, other than needing just a little more oomf on the low end. Been using them as I work outside. Connection has been rock solid, other than times when I've gone to another side of the house over 30 feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Quality and functionality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of wireless buds with long lasting battery, a good charging case, crisp and clear music/sound quality, good Bluetooth range and a very comfortable and adjustable fit in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    great look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are real nice earbuds, however not as loud as my beats. I have to keep the volume at high at all times . I wish they were a little louder other than that i really like them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very happy overall!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since these are discounted 50% from the usual price, I bought them and hoped for the best. As the other reviews have stated, they dont come with the original ear tips. I bought replacement tips on amazon for $10 and now it's as good as new. If you use the tips that come with it, the case wont quite close, and charging may be hit and miss when you out the buds in the case. It didnt come in the original case, and the owners manual wasn't included. Just the buds and case, USB-c cord, and the generic tips. Sound quality is pretty good, a little bit of crackle on the very highest end of the sound spectrum. Ambient sound is great and works well at the gym, etc.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, DavidPen1. We appreciate you for choosing Samsung. ^Kayla Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good earbuds but missing noise cancellation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbed ear buds to replace a lost pair. Well worth the money. Good bass, high quality sound and battery life. Just wish they had ANC to kill the outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Finally! Buds that work for me.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my Galaxy buds and super happy to get an expensive item that is easy to lose as refurbished for initial trial! Makes sense not to pay full retail until you know they work for you. These definitely work for me (since I bought them as back-up for the first refurbished pair!)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for comfortable true wireless earbuds with great battery life, good sound, and a palatable price tag, these are just the ticket. Editors' Recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy these to test the sound and take my chance on whether I got all the original parts. The product I received seemed like it may have been lightly used and all the original parts were there with little to no use still wrapped and bundled in the box. The sound is great and the battery life is decent. For the price, I can't complain considering the new ones go for $150.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to match my phone the tapping feature is wonderful and very responsive and easy to learn. One tap pause two taps next song etc. The fit isn't as snug as some so you don't really get noise cancellation but it does block a lot of outside sounds. When making phone calls no complaints on hearing me and I could hear them as well. When playing music the terrible is high and the base very low. So if you are using these for music and don't mind that then they will work for you. If you want good sound for both call and music then I wouldn't recommend these as they work well for calls but not music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tamaño perfecto

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente audio, se acondiciodan a cualquier oido.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Best sound quality I've had in ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these for my husband and boys for christmas. They are amazing, you can't hear anyone but the earbuds. They are loud and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Easy to use with Samsung phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice set of buds. I bought them geek squad certified refurbished. Sound is good. Price was great. They work great. No issues with charger. On the downside didn't come with any instructions, volume max is a little low for my taste, was difficult to figure them out with no instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Terrific ear bud option

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality, easy to use, and long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Ear pads

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noce i use for more the 6 hr and still have battery and Easy to carry Easy to charge the phone to connect to Samsung very easy not a problem

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound , perfect fitting Only I wish could be more volume

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long battery time. It fits very comfortable in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. Easy to connect, fits well and high quality sound

    I would recommend this to a friend
Sponsored