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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1345 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,345 reviews
  • Rated 5 out of 5 stars

    The best samsung buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent produce for the price. I like this head buds 2 the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Galaxy Buds2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Refurbished Galaxy Buds2 a week ago. They feel and look new. It didn't come with medium ear tips.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable, No Tips provided

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t try these out. They didn’t come with any earbud tips. I get that these are supposed to be refurbished but they are more like returned and resold. No one thought to re-take the box so when I opened the package the items were all over the place. The description says “includes s,m,l tips and I got 0 tips. On the plus side they do look clean I have pictures of what came in the box. I even removed the box cover to see if they were underneath.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,
      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy customer service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144510116
      Have a great day.
      ^Charles Samsung

  • Rated 5 out of 5 stars

    Me encantan. I lovet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, they are super comfortableand they sound very good without noise

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit in the supplied case right. Already had one side quit working. Had to tie a rubber band around them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever, sound is very clear. Noise counseling works like a charm

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not refurbished still defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first ones I purchased were good but were stolen. I reordered another pair and the right bud was defective. Cracking and low sound. I don't know how they were refurbished and certified by Geek Squad. Not only that the packaging was a joke. It was taped shut with masking tape. Very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional value earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, they give my Beats a run for their money. They are very comfortable. The setup was very easy with my Samsung phone and tablet. After having mine for a few weeks, I bought my daughter a pair for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Disappointed with this. Haven't even used them yet due to the earbuds being full of ear wax and gross. Waiting to get new buds in to see if they even work. Even though its refurbished, you would have at least thought it would have been cleaned and the bud tips would've been replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever. Sound quality is great, not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant but love 'em. Literally no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product to have with you when you are traveling and driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was missing eartips for the buds. I love the ambient feature! You can hear things around you. They have a great soundand really good battery life. Overall great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung buds, work great. I use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and great features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones that have great features. I the noice canceling and ambient sound setting are very nice and pair well with the Samsung Wear app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty, Disgusted, and Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the refurbished buds2 and was extremely disappointed. Ordering and shipping was fine but the product inside was absolutely disgusting. Headphone case was dented and dirty, which was somewhat expected. But once I opened the case it was a hard no. The inside of the case was oily and covered in earwax, dirt, you name it. Not to mention the buds were still dirty with earwax so all in all nothing was cleaned. I did clean one bud to test the sound on my galaxy and once connected these head phones weren't even factory reset, so I got the previous owners name on my phone. Took these back to the store to retun same day and cashier was unsure what the refurbished process for cleaning/resetting was but agreed these were pretty rough. Not saying refurbished is horrible but when it come to items like these I've learned my lesson to never do it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds my sun wears these headphones everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Did fall 1 time so the right side started to get a little Static sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There grate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got these for the refurbished price and i do not regret getting them. Honestly i would buy them their normal price rn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best i have using them for years no problems

    I would recommend this to a friend
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