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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 38 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers value the excellent condition and ease of use of the Geek Squad Certified Refurbished Galaxy Watch4. Many appreciate its performance and ability to track activity levels, such as sleep and exercise. However, some customers express concerns regarding the battery life, reporting that it does not last a full day in some cases. Overall, the watch receives positive feedback for its functionality and condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished Watch 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the watch has met my expectations. As so many others mentioned the battery does only last a day or so.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy Watxh 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch!! I bought a refurbished one and it stopped working within the 1st 10 days and Best Buy exchanged for a new one with a insurance plan!! I didn't mind paying the difference for making my experience a great one!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good look, not for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I love the look and feel of this watch. The watch faces are very customizable and it comes with an unreal amount of features. Cons: This is a HUGE con for me, the gps does not accurately measure distances. I mainly purchased this watch for running and it measure about .75 miles to every one mile. Also many of the features such as BMI and ECG fail to process the data (and I have a samsung phone). The battery life is also pretty pathetic, it can't even make it two full days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good watch but needs better battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch; however, the battery life leaves something to be desired. Battery does not last a full day sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is deplorable. Do not buy smart watch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Galaxy watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch does not stay charged very long i have to keep it on the charge most of the time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Life Is Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont hold a charge longer than 8 hours. I can barley make it through my work shift before it dies out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Smiley,


      Thank you for contacting us about this. We apologize that you had to go through with this situation, as your device drains quickly. Samsung understands how important it is for you to enjoy using your Galaxy Watch 4 without worrying about its battery life.


      Please click the link to help you troubleshoot and enhance your device's battery life.
      https://www.samsung.com/us/support/troubleshooting/TSG01003232/


      Also, you may check out this link to guide you increase your watch's battery life. Just click the "Increase battery life" section for steps:
      https://www.samsung.com/us/support/answer/ANS00078033/


      Should you encounter the same issue, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Reference Number: 1144161033

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung