Customer Ratings & Reviews
- Model:
- GSRF SM-R860NZDAXAA
- SKU:
- 6478899
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
Customers are saying
Customers value the excellent condition and ease of use of the Geek Squad Certified Refurbished Galaxy Watch4. Many appreciate its performance and ability to track activity levels, such as sleep and exercise. However, some customers express concerns regarding the battery life, reporting that it does not last a full day in some cases. Overall, the watch receives positive feedback for its functionality and condition.
This summary was generated by AI based on customer reviews.
Not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the item over mail. It arrived on time. It was so obvious that it was used. When it arrive it wasn't working when I tried to turn it on. Charge it for a few minutes, it wasn't charging. I gave it a few minutes to charge, still it was not charging. Over all it was not working so I have to do an exchange in the the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Libra84, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Take a moment to review, "Samsung smart watch will not charge or power on" for some quick troubleshooting steps that you can conduct to help resolve what you have been experiencing with your Galaxy Watch4. Feel free to contact Samsung Support after if you would like any further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer. - Debra
iOS only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comparable with iPhone So upset Missed return window
No, I would not recommend this to a friend- Cons mentioned:Battery life
Terrible Battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is deplorable. Do not buy smart watch.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery Life Is Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont hold a charge longer than 8 hours. I can barley make it through my work shift before it dies out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Smiley,
Thank you for contacting us about this. We apologize that you had to go through with this situation, as your device drains quickly. Samsung understands how important it is for you to enjoy using your Galaxy Watch 4 without worrying about its battery life.
Please click the link to help you troubleshoot and enhance your device's battery life.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Also, you may check out this link to guide you increase your watch's battery life. Just click the "Increase battery life" section for steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144161033
Thank you for choosing Samsung. Have a great day!
^Chrystel