Customer Ratings & Reviews
- Model:
- GSRF SM-R860NZSAXAA
- SKU:
- 6478911
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
Customers are saying
Customers value the excellent condition and ease of use of the Geek Squad Certified Refurbished Galaxy Watch4. Many appreciate its performance and ability to track activity levels, such as sleep and exercise. However, some customers express concerns regarding the battery life, reporting that it does not last a full day in some cases. Overall, the watch receives positive feedback for its functionality and condition.
This summary was generated by AI based on customer reviews.
I love tracking my activity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great battery life. great watch! I started tracking my activity and it is helping me keep active
I would recommend this to a friend- Pros mentioned:Condition
Galaxy watch 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch in perfect condition! Works great, no issues.
I would recommend this to a friend - Cons mentioned:Battery life
Good look, not for running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: I love the look and feel of this watch. The watch faces are very customizable and it comes with an unreal amount of features. Cons: This is a HUGE con for me, the gps does not accurately measure distances. I mainly purchased this watch for running and it measure about .75 miles to every one mile. Also many of the features such as BMI and ECG fail to process the data (and I have a samsung phone). The battery life is also pretty pathetic, it can't even make it two full days.
No, I would not recommend this to a friend Nice watch
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice watch with a ton of personal style options to fit your needs
I would recommend this to a friend- Pros mentioned:Activity tracking
Affordable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch I enjoy that I can track my steps and exercises.
I would recommend this to a friend Amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery, very easy to connect to phone and instructions on how to work each thing on the screen and good app recommendations. Battery life is amazing, last more than a day.
I would recommend this to a friendI was not sure about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I did not want a smart watch. My husband and son bough it for me and now I love it!
I would recommend this to a friendWeight loss watch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch that does all and more I thought it would. Keeps me moving and reminds me to move.
I would recommend this to a friendGreat smartwatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked brand new. Wife loves the watch. Everything works as it should. Battery holds a long charge.
I would recommend this to a friendSmart Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this watch!! It is my first smart watch and I'm extremely satisfied with my purchase. It has so many cool features and it's very user friendly. Not to mention the clean sleek look.
I would recommend this to a friend- Cons mentioned:Battery life
Good watch but needs better battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the watch; however, the battery life leaves something to be desired. Battery does not last a full day sometimes.
I would recommend this to a friend Not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the item over mail. It arrived on time. It was so obvious that it was used. When it arrive it wasn't working when I tried to turn it on. Charge it for a few minutes, it wasn't charging. I gave it a few minutes to charge, still it was not charging. Over all it was not working so I have to do an exchange in the the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Libra84, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Take a moment to review, "Samsung smart watch will not charge or power on" for some quick troubleshooting steps that you can conduct to help resolve what you have been experiencing with your Galaxy Watch4. Feel free to contact Samsung Support after if you would like any further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer. - Debra
iOS only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comparable with iPhone So upset Missed return window
No, I would not recommend this to a friend- Cons mentioned:Battery life
Terrible Battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is deplorable. Do not buy smart watch.
No, I would not recommend this to a friend Nice smart watch, garbage band
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch works well, but the band is plastic, and the buckle broke off inside 2 days! Really disappointed!! Had to go on Amazon to get a metal, matching band.
No, I would not recommend this to a friend- Pros mentioned:Condition
Like new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like new. Works great! Came protected like a vault.
I would recommend this to a friend - Cons mentioned:Battery life
Galaxy watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My watch does not stay charged very long i have to keep it on the charge most of the time
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery Life Is Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont hold a charge longer than 8 hours. I can barley make it through my work shift before it dies out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Smiley,
Thank you for contacting us about this. We apologize that you had to go through with this situation, as your device drains quickly. Samsung understands how important it is for you to enjoy using your Galaxy Watch 4 without worrying about its battery life.
Please click the link to help you troubleshoot and enhance your device's battery life.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Also, you may check out this link to guide you increase your watch's battery life. Just click the "Increase battery life" section for steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144161033
Thank you for choosing Samsung. Have a great day!
^Chrystel