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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 86 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the positive overall performance of the Geek Squad Certified Refurbished Galaxy Watch5 Pro Titanium Smartwatch 45mm BT. Users find it great and fun to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 86 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Refurbished Warch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. The watch looks new and the battery lasts 4 days. I replaced my previous watch due to the battery life lasting less than a day. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS PUTS THE "PRO" INTO A SMART WATCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE FOR A SMART WATCH , INSTEAD OF PAYING OVER $300 , THIS WAS A STEAL. NO ISSUES WHATSOVER , WORKS LIKE A CHAMP AND HAS ALL THE FEATURES I WAS LOOKING FOR, ESPECIALLY THE ROUND STYLE LIKE A REGUALR WATCH, THAT DID IT FOR ME SINCE I HAVE TRIED OTHERS THAT A SQUARE AND JUST COULDN'T GET USED TO THAT.. WELL DONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung tech.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a watch in its price range, smooth and fast UI, great rugged design, unique strap, perfect size bezel really love the Samsung Galaxy 5 pro.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No repair options if defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "certified" refurbished watch arrived with malfunctioning light and magnetic sensors. The certification doesn't seem to mean anything - they can't fix the broken sensors, and can't exchange for a working watch. They will take it back as a return, but since this item is now sold out, I can't get a fully functional Watch5 Pro without paying several hundred dollars more (for open box, which is not even "certified"). So, caveat emptor, I guess. It's a fantastic watch, but I was hoping that all of the sensors would be working, and that didn't happen. Can't fault customer service in the store, just bear in mind that there are limited options for a certified refurbished item if it cannot be repaired in the stores. Perhaps that is why these watches were so cheap! But advertising them as "certified refurbushed" is basically fraudulent; they should be advertised "as-is, but we'll let you return it if you purchased it recently".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING BUY !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, just as described and looked brand new was very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby wanted one forever and I just didn’t want to spend the money since he had a Garmin smart watch already. I saw the refurb ine and had to jump on it. It’s very nice. Great customization and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. I love it but I wasn’t aware I can’t use it without having a Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the watch, came in good condition and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 5 pro watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item. Reasonable priced. Didn't want to pay full price if I was not satisfied with my purchase. Definitely would pay full price when I'm ready for a upgrade. Apps are compatible with non Samsung product. Definitely down the line would want Samsung phone. Just got the new Motorola Razr. Next upgrade will be Samsung all around.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 3 out of 5 stars

    Good watch, bad luck for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model and the features are great. Saddly for me, when I put it under the water, it just died.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prodcut come in clean and as the product was described i loves the color and the price cut

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs charged daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, does many things. Battery life is not the best. Needs charged daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great schtuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's refurbished, but it was in good shape. Functions like new. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for a gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch for a gift. I was a bit hesitant to buy a refurbished one from GeekSquad, but after a week of use, I can confidently say that it’s just as good as a brand-new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refurbished Galaxy Smartwatch - very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and in perfect packaging. The refurbished watch was clean and, as expected, with some minor wear. All features functioned well. A new watchband and a charger were also included in the package. For the price, i would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but idk if it is because its refurbished or it is normal that sometimes doesn't turn on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a Samsung phone get the galaxy watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch I like how all Samsung products pairs easily with each other I also have the Samsung Phone. Plenty of support out there, watch covers, bands and apps. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife Christmas gift!! She loves it easy to use Dispite being refurbished it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything i need it to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grest battery lasts all day. I charge it about 20 min day. Only complaint is its a little thick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great and fun to use having a amazing experience with this watch

    I would recommend this to a friend
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