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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 149 reviews

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88%
would recommend
to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished Gear Fit2 Pro Fitness Watch as a user-friendly and affordable fitness companion. They appreciate its accurate fitness tracking, waterproof design, and comfortable fit. However, some users have concerns about its battery life and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 149 reviews
  • Rated 5 out of 5 stars

    Really good step counter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counts my steps walking, running and other things. Monitors your sleep too. It won't sink with my Motto phone but it did with my Samsung Galaxy phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it as I have one as well as my son and daughter in law.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I am no health nut and I didn't need this for health tracking. My refurb came to me in perfect condition. It does just come with the watch and charger. It looked brand new. I just left iOS for andriod and have been looking for something to replace my 38mm series 1 watch. I currently have a Pixel 2 XL running Pie 9.0. Things I wanted: Music on the watch, the ability to change music from my watch on my phone, notifications. It does all of these, flawlessly. I am very happy with how it all works. I get all my txt messages, and phone calls. I can reject the calls or send a quick text of why I declined the call. I don't like big watches, the current trend seems to be to wear a ufo on your wrist. This is curved and fits my wrist really well. The oem band is very comfortable. I love the screen on this it's bright and I can cleanly see it in direct sunlight. I wanted this watch so I don't have to take my phone with me while I'm cutting the grass or around the house. I put about 2gb of music on it. It connects well to my headphones. I can change my music on my phone from the watch. It reads the title and artist. Playing music from the watch does kill the battery quick. I went 4 hrs straight and it had about 17%. As far as charge, it beat my iwatch, I am in the habit of charging my watch every night with my phone. Under normal day use, I usually have about 70% left wearing it 12-14 hours. Does it track my steps and heart beat as well as my charge 2, no. Is it as slim and has all the bells and whistles as my iwatch, no. It's a happy meduim and it was $99, well worth the price. I'm very happy with it. Only reason I didn't give it 5 stars is the music is absolutely pain staking to get on the watch. That's a Samsung issue, not the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Waterproof

    Rated 5 out of 5 stars

    Great watch for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. I bought it refurbished for $100. For someone that does not have to make calls with the watch, this one is perfect. When synchronized with your phone you get all kinds of notifications, weather forecast etc. All the sport apps work great, I can even swim with it and collect my swimming data. I strongly recommend this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Better than the Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband so he could track his sleep, heart rate, etc. I normally don't buy refurbished items but thought I would try this. I have to say that I am jealous now because this Samsung Gear Fit 2 Pro does much more than my Fitbit Charge 2. It works like it's brand new also. My husband loves it and is always looking at it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY GEEK SQUAD CERTIFIED REFURBISHED!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad certified refurbished watch on a deal of the day. Refurbished have zero Best Buy backing, all warranty work is 90 days via manufacturer. I had to go through Samsung to attempt to repair my watch, which is rated water resistant per the listing. Went swimming once (first ad on the Samsung website is go from swimming to shower), watch failed. Sent in to Samsung, can't repair due to liquid damage. I just blew $150. I've been an Elite Plus member for 3+ years, going on 4 years, never again will I buy anything "refurbished" from Best Buy...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Gear Fit2 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first smartwatch/fitness tracker I have used. I like that it is waterproof. The screen is bright and easy to read. The heart rate and step tracking seems pretty good. The battery lasts about 2.5 days. The feature that turns on the screen when you lift your wrist to look at the it only works for me about half the time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Waterproof

    Rated 5 out of 5 stars

    Great device for active people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartwatch thats durable, great battery and easy to use. I prefer it over my oversized and heavy Fossil watch. Great if im at work, in the garage or running. Highly reccomended

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    I love this watch on my second one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great I where to work everyday and I have a rough job I did by a screen cover and a nice band from amazon for protection.... battery last all day sometimes 2 days depends how many calls and texts you get in a day but you can always turn that off but I love it for work cuz I can never hear my phone with the machines so it’s great ..... and water proof when you put the setting on !!! I was Nervous getting a used one but it literally came just as good as my other brand new one I bought the protection plan just to be safe and I’ve been wearing it every day for six months no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like the music storage!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my workout tunes on the watch and don't have to carry my phone anymore. I do internal training and use it to monitor my pulse rates. I do have to save my wrist for it to read well, but that is not a difficult issue since I shave periodically anyway. ;) It does read a little low, but I have learned to just use the numbers it gives instead of the real numbers. It is consistent and admittedly, I have not tried to move it around to find a better spot. Wearing it at night with the movement turned on to light up the screen is not desirable if you sleep with someone else. They will not appreciate your watch flashing in their face. So, you either have to take it off, or reset that feature when you go to bed. I used Samgung Health and the record keeping is really great! The charge port contacts do need to be cleaned periodically. I scrapped one of them with a knife, and that is not recommended. An eraser is a better option. I did rip off one of the wrist bands and glued it back on with gorilla glue just fine. :) I would indeed buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refurbished

    Rated 5 out of 5 stars

    good fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitness watch for the price. Refurbished but looks like new to me. Maybe not top of line but it serves my purpose completely.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Waterproof

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it her other one broke so I had to get her a new one she don't leave the house without it would recommend it to anybody

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement to my Fitbit charge. Very glad I did because I like it even more than the Fitbit. Has more options on it and connects well with my Samsung Health app. Very user-friendly. Yes the charge doesn't last too long however I'm able to wear it a full day and charge it at night. Same amount of charge that my Samsung phone has. Would definitely recommend it. Works well under water.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Everything good but the battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does what it is supposed to, but if you turn even a few features on full time, the battery is lucky to make a day. I find that if just turn the heartbeat to constant monitor while exercising and turn it back to occasionally, it lasts about 2 days and nights. Only downside I've found.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Gear Fit2 Pro Fitness watch is pretty dood. This is the second one that we have purchased. The first one lasted right under 2 years so do yourself a favor and buy the 2 year protection plan. We are glad we did as they replaced it under warranty agreement

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good features and ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Gear Fit2 Pro for a few weeks. I like the features and ease of use. I had no issues linking it with my phone. I do wish the battery lasted a bit longer but mayb that is because mine is a refurbished one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Greater smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is awesome and easy to use, works perfect, wouldn't hesitate to by refurbished again

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Fitness tracking

    Rated 5 out of 5 stars

    This is my second purchase LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, able to send text from device, keep track of daily steps and gym activities.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Great Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features and works well with the android phone not as much with an iPhone. At this point, I'm concerned about its durability, but the right now it's working well.

    I would recommend this to a friend
  • Cons mentioned:
    Band issue

    Rated 5 out of 5 stars

    Love my gear fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the gearfir pro large for about 2.5 years. What I love about it is that I purchase the warranty for the gear fit. Because it was refurbished it has need to be sent back 3 times on the first time it was not charging. The other 2 times is because the band broke I am glad that I did not pay full price for the gear fit. The band's are bad

    I would recommend this to a friend
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