Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 1 out of 5 stars with 1 review

Rating Filter

Pros mentioned filter

There aren't enough positive mentions yet.

Cons mentioned filter

0%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Expensive repair cost, Faulty motherboard

    Rated 1 out of 5 stars

    Don't buy faulty laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung Notebook 9 NP-940X5N-X on November 19, 2019, hoping for a decent laptop. A year-and-a-half into ownership, the motherboard needs to be replaced. The laptop cost me $1000 to buy. There's no way I'm paying another $1000. Samsung should not be selling $1000 laptops that will fail in a year-and-a-half, much less make their customers pay another $1000 to fix their faulty machines. I started using my $400, 9-year-old Asus, and it's still doing great.

    No, I would not recommend this to a friend
Sponsored