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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 141 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the speed and portability of the Geek Squad Certified Refurbished T5 500GB External USB, Type-C Portable SSD. Many appreciate its solid-state drive technology for faster performance and ease of use in transferring files between computers. Positive feedback highlights its reliability and usefulness for various applications, such as gaming and data backup. The sleek design also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 141 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Love this little drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great. I use it to transfer files daily and it’s fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact size. Transfers files with lightening speed. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Own a few and will purchase more!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung T5 I've purchased, all in varied gig sizes; 500gb, 1TB, and 2TB. The first two where for my Blackmagic Pocket 4k and 6k cameras. The 3rd & 4th are for my Tesla's Sentry mode. Never had any issues with any of the drives. I highly recommend this brand and model of SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Exelent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, lightweight and high-speed I had to reset it to read my pc and my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super small. Very light. Lighting fast transfers. Love that it’s usbc

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    XBOX ONE X LOAD IN GAME 1ST EVERY TIME!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item for loading games onto my Xbox One X. I load into games like PUBG, COD, and Battlefield series and I am ALWAYS the first one in the lobby. It's great because I can get to any of the vehicles first in Battlefield, on PUBG I am first to pick up guns off the table. Game loading times are cut by 33%-50%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry a lot of media with me at all times, I find myself outgrowing flash drives so I decided to get a SSD. There was no cosmetic issues with the SSD and it works perfectly. I highly recommend this refurbished SSD, you save money and it works just the same.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    Speedy drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drive that fits in pocket that loads and saves swiftly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Small n fast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much else to say other than small and fast in a good way!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent Portable Back Up Sforage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small, light and I store it anywhere. I use this to back up my Samsung Note 10 plus as well as my Samsung Tab S6. The Samsung T5 500gb is more than enough for me to back up my movies, but I music and pictures. I would recommend this tiny device to anyone needing a small, but powerful external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome upgrade for Xbox One X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Xbox One X. Speeds up game loads like a champ and in open world games, there are no loading frames in the distance. Just make sure that you follow the xbox instructions when installing or you will brick the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished T5 Samsung 500GB External SSD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, when I first plugged in my new refurb'd drive my computer didn't see it and I thought that I had a defective unit. After further online investigation I found that often with a new external drive you have to get into the computers disc management system and assign the new drive a letter designation, Example - D:, once this is accomplished the new drive functions perfectly every time I plug it in. It is a nice little SSD drive with lots of available space for mass storage. I am certainly not a computer ops nerd but was able to figure this out quite quickly. I recommend this drive to all that need extra storage space to back up your documents!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this drive is deceptively small and well built. I purchased this to replace a SanDisk UltraFit that wrote itself to death handling dashcam footage. So far it has exceeded expectations, but we'll revise the situation after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable SSD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy because it was refurbished, but I’ve had it for over a year now and I have no complains. I use it exclusively on my Blackmagic Pocket 4k and it handles 4k recording without dropping frames. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value, looks and performs as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and functionality on these Geek Squad Certified Refurbished SSDs. I've been buying various of these from Best Buy and they have been solid - looked new and save quite a bit when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External storage for Nvidia Shield TV Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running flawless for 8 months. Make sure that if you are adding this solid state drive to a Nvidia Shield TV that the shield TV is on and running the latest firmware. If you don't, enjoy the headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stable, fast and compact

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a bootable drive for my imac, which has a built in HDD (what a shame). This product drastically improves the booting of macos and loading of apps. This product is a must if you have a HDD only imac.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved how samsung products looked. This is no different. Would be event better if it shipped with a soft case, but there are plenty to choose from.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It seemed nonfunctional, BUT It was recoverable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Plugged it into my "2007 Dimension E521 VISTA Desktop computer". It does NOT come up as a visible drive in Windows Vista Explorer and the Blue LED is "super DIM", such that I did not even think that it was on, even thought it shows as mounted in the "Safely Remove Hardware Icon of the taskbar" as "Safely remove mass storage drive". NEXT. . . I plugged into "2019 HP - ENVY x360 Laptop" and it also does NOT come up as a visible drive in the "Windows 10 Explorer" and the Blue LED is "NOT ON". . . HOWEVER. . . It does show up in "Disk Management" as "465.76 GB Unallocated" and there is a message that I must initialize this Drive before I can access it. I get the same result regardless of which cable or USB port (3.0, 3.1, or C 3.1) that I use with this Samsung External T5 SSD. Disk Management gave the option to initialize with GPT or MBR, but warned that the GPT is not recognized by all previous windows, and so I am trying to initialize with MBR. It would not initialize with MBR and so I decided to initialized with GPT and then once initialized with GPT I was able to convert it to MBR. I then formatted with NTFS with 8KB Allocation. This Drive came up as 465.76 GB Hexidecimal (i.e. . . 500 GB Decimal). It seems that I could NOT have fixed this Drive in anything earlier than Windows 10. I noticed that the Blue LED never turns on when running on the "2019 HP - ENVY x360 Laptop" but The Blue LED does Turn ON Dimly lit on my "2007 Dimension E521 VISTA" Desktop computer. * mjw notes: This Samsung T5 was supposed to come pre-formatted as exFAT, but it came as "465.76 GB Unallocated". I guess that has something to do with it being refurbished by Best Buy. I thought this drive would come with some software installed on it, but it seems that there never was any software on this drive because it came with "465.76 GB Unallocated". Now it seems functional as a 500GB External (NO Password protect) SSD Drive, and the blue indicator LED functions on both computers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine... Geek Squad is the SQUAD!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished means it's fixed and as good as new. I trusted that when I made this purchase. You can believe it if Geek Squad is on the case! Popped this mug into my iMac and been rolling fine ever since.

    I would recommend this to a friend
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