Customer Ratings & Reviews

Fraud bought 2TB drive they shipped a 1TB drive I have spent 3 hours trying to sign in to best buy.com unsuccessfully I can't get any support if you can't sign in.

Hello, I tried several times to use it on my Samsung Galaxy Book and my Samsung S24, I could never use it, I returned it to the store, it was easy and fast.

I bought two Geek Squad certified refurbished 2 TB portable SSD's. One was missing a cable. Neither would work so I returned both and bought one that was new. It works great and I'm very pleased with it. So much for "certified refurbished". I can believe one not working, but 2?

This SSD storage is good option to have all files near by without losing memory in phone or laptop.

I bought this for my wife and she was working within 5 mins! Great value for 2tb ext ssd!

Plug and play, had no problems formatting or anything

SSD memory takes some time for large file transfers, but it is working great.

This was a refurbised item. Windows 10 didn't recognize the drive (i.e. failed to mount - no letter). Probably returned first time around for similar reason. I returned it and purchaed a new drive which works great.

Wouldn't boot, had to return, my have just had a bad one

Item came missing. I didn’t receive the ssd. Somebody opened the package before it got delivered.

Got this "Certified" Geek Squad SSD drive and it was DOA out of the box. My PC would not recognize it. I even tried known good cables to makes sure it wasn't a cable issue. I’m extremely disappointed that Best Buy would try to sell a defective drive or it was never certified after the original buyer returned it with probably the same issue.

Dead drive. I bought it 1 year ago but just plugged it in today. The power light comes but does not show on my computer. My bad, I should have checked it right away. It is a Geek Squad Refurbished drive so I wasn't worried about. I should have been.

Had to return these items. Would not connect to any of my devices.

Was sent a 1tb drive and not the 2tb. Also, the drive only had one connector cord and must of been a display drive because because it still had velcro attached to it.

HArdware do not get detected in macbook, M1. May be it will work with Microsoft operating systems

didn't work with my PC had to return it the next day, got a brand new one and worked fine

Samsung SSDs are the only way to go for me. With their cloning software, it makes it very easy to upgrade your system to a larger HD without reinstalling everything. This, however, is an external drive we bought for my kids' Xbox. If there's a complaint it's that it didn't come formatted to any system, so without a knowledge of mapping the drive so it's recognized by Windows / Xbox, it could be frustrating to someone just purchasing it and expecting it to work out of the box. Samsung drives have all provent to be very reliable and I'd definitely buy again.

The installation was very smooth. Everything is working well so far. The packaging is almost the same as new. Recommended

Works great for xbox series x, almost as fast as the internal storage

Easy to use. Great for saving me space and easy to transport.