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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 3.9 out of 5 stars with 29 reviews

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79%
would recommend
to a friend

Customers are saying

Customers frequently mention the headset's excellent tracking and crisp resolution as significant advantages, making it a great value for the price. However, some users experienced issues with audio and initial comfort, requiring adjustments for optimal use. The screen door effect was reported as minimal by many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 3 out of 5 stars

    High visual fidelity. Bad tracking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality display hindered by subpar tracking which makes games like Beat saber unenjoyable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome OLED VR headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this VR headset. The OLED lens are fantastic. Too bad Samsung discontinued it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great vr headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first vr headset and its awesome with beatsaber

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VR ENTRY EXPERIANCE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vr headset for your money right now. Eyes did bother me after using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset . At a great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great for all your virtual reality needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. I love this headseat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better off getting a Rift S when it's in stock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking on it was horrible. Many times would black screen or freeze my PC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works as intended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reason for the four stars is that it's not a very good fit for me. I have a small head and at first it really hurt my head. But after some research on how to wear this it's been comfortable. The only gripe is when you wear it as researched the display sits about 3/8 inch away from my face allowing light in. That being said its not to noticeable as this has a very vibrant and clear display way better than my ps4 vr headset. The other gripe is there's not much for content on the Microsoft store but with wmr for steam theres tons of content on there to play. The home screen is awkward until you figure out how it works (you have to access steam vr Samsung hmd and windows store) in the app but again it's ok once figured out. Can also play oculus rift and htc vive with revive software works ok but you have to run four programs in the background for this to work. All in all I'm very pleased with this purchase (bought from Microsoft store as best buy was sold out paid 50 dollars more too). would buy one again I only wish the padding was thicker as to fit more peoples faces to stop the light gap problem. The sound is good would prefer if these swung clear up out of the way so I could use my hyper x headphones instead of these but they're fine. This is by far the best display you can get with wmr and most other platforms except htc vive pro headset for around 800 or more dollars. They say battery life in the controllers is around four hours but I've gotten more than that. Bought some rechargeables to fix that problem. good sound ok comfort and the best display make these the best wmr headset you can buy and with best buy 299 price this is a no brainer. Just buy it already!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaper On Mircrosoft Store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy this because it was way to expensive. Would rather but it on Microsoft Store cuz I have a dicount on it.

    No, I would not recommend this to a friend