Customer Ratings & Reviews
- Model:
- HW-A40R/ZA
- SKU:
- 6454650
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the HW-A40R 4ch Sound bar's sound quality, describing it as "very good" and "amazing." They also appreciate its user-friendly setup process and affordable price point. However, some users have expressed concerns about the quality of the rear speakers, volume level, connectivity issues, and insufficient bass.
This summary was generated by AI based on customer reviews.
Just Ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just ok. It was cheap, but not really worth it. Spend a little more and get something nicer
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Home theater experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont wannna go to the movies? Tired of spending an arm n a leg for a night out with the family? We i got news for YOU. Get yourself one of these bad boys and bring the movie experience home to you! Sit back, pop a bag of popcorn and be taken on a ride in your own living room. Needles to say.... very very happy with my purchase and i guarantee you will be too!
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bars is perfect for what I needed the little speakers are ineffective
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome just what I needed it was easy to setup it is better than my other one
I would recommend this to a friend - Cons mentioned:Volume
No volume control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers do not have a volume control. I wish they had a knob to control the volume on them.
No, I would not recommend this to a friend - Cons mentioned:Rear speakers
Bad rear speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the sound bar with built in subwoofer. The rear speakers have to be up to your ears to hear. Samsung told me they would replace the rear speaker system as they admitted to there being a problem with them. I should not have trusted Samsung to replace them. Now it’s too late to return the item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for purchasing the Samsung HW-A40R and for sharing your review. Your feedback regarding the audio performance of the rear speakers is important to us and will be shared with our product teams.
There are a few settings and adjustments that can be made to increase the volume of the rear speakers to your liking. First, make sure you have the latest firmware version installed (ver1014). Once installed, with the Soundbar on, press and hold the STANDARD button on the remote control for about 6 seconds. Use the BASS Up/Down buttons to adjust the level of the REAR speakers between -6 to +6.
Additionally, turn off the soundbar, then press and hold the source button on the soundbar for 7 seconds to enable Gain Boost. With Gain Boost active, the rear speaker’s volume level will be increased when the soundbar is in Surround mode. This feature can be turned off by following the same process.
I hope this helps you further enjoy the audio experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Price, Sound quality
Sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar and great deal, great product and love the product
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Great Sound Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device has awesome sound! Very great deal for price point
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound,easy to use,Sturdy, value for Money recommended
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Rear speakers
Dont waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed that the rear speakers didnt work. I had to return it. Soundbar was good and would connect to the expansion unit but would never play sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RichardG,
Thank you for your review of the Samsung HW-A40R Soundbar and for sharing your experiences that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surround is good. Got it at a great sale price. The sound is amazing, good deal!
I would recommend this to a friend - Pros mentioned:Sound quality
Hector
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfec i have 4 year use and never i have problem. And store exelent service
I would recommend this to a friend - Pros mentioned:Sound quality
small system packs a punch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the sound coming out of such a small unit. Just got a new TV and bought this on a whim, glad I did as our old head unit had no optical input and new TV has no RCA jacks so we would have been stuck with only tv speakers. For those complaining the surround sound doesn't work check the wires are not plugged in too far in the back of the speakers, there needs to be metal/metal contact for conductivity. if the coating is in too far you will not have conductivity and the speakers won't emit sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Surround sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my surround sound system. Easy hook up and operations of the product. Fair pricing.
I would recommend this to a friend - Cons mentioned:Wireless
Samsung sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far but it is a little hard to connect the other two little speakers
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sound bar for 43" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this item to be of good quality and performance for it's cost
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar with quality system.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was worth the purchase, I am able to use Bluetooth and direct line to my tv. The two speakers do provide that extra sound quality. The remote sound settings are easy to navigate and to understand.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung surround sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung surround sound provided a pretty nice sound.
I would recommend this to a friend - Cons mentioned:Wireless
Terrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is absolutely terrible. I am currently speaking with Samsung support,,, i am told that i will not hear sound. This is crazy whomever im speaking to has no clue as to the product they are trying to give me "support " ( or lack there of ) i would definitely NOT recommend this product to anyone. I would give it 0 stars if that were an option. Also supposed to be a wireless system. Nothing about this is wireless. I would like for a supervisor or someone higher-up to reach out to me
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelG,
Thank you for taking the time to leave a review regarding the HW-A40R Soundbar. Your feedback will be shared with our internal teams.
You may want to try these troubleshooting tips:
First, please be sure you have the latest firmware version installed. You can update to the latest firmware by downloading the firmware file from the Samsung Electronics Website, load the file onto a USB storage device, and connecting the USB storage device to the soundbar. Updating your firmware provides the latest improvements and features, such as the ability to adjust the volume of the rear speakers.
Once the latest firmware version has been installed, press, and hold the STANDARD button on the remote control for about 6 seconds then use the Bass Up/Down buttons to adjust the level of the rear speakers between -6 to +6.
Additionally, you may want to check the sound settings on your TV. If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
We appreciate you sharing your thoughts about the wireless description of the rear speakers.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Brand Ambassador
- Cons mentioned:Rear speakers
Ghost surround sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected this system today. Soundbar is decent, and I had no trouble establishing the rear speaker connection. However, the rear speakers have little volume. I literally have to put them to my ear to hear them. There is no adjustment for them, hence, what is the point? Most likely going to return the system as I seem to have paid for extra items that are basically non functional.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DisappointedMike,
Thank you for purchasing the Samsung HW-A40R Soundbar and for your review. We appreciate your feedback regarding the volume level of the rear speakers included with your soundbar.
To increase the volume of your rear speakers, please try this tip:
On the Right side of the main Soundbar, there is button that looks like a rectangle with an arrow in it. This is the Source button. To activate the rear speaker gain boost, first turn off the Soundbar, then press and hold the Source key for 7 seconds. Now when SURROUND mode is selected, the rear speaker’s volume level will be increased. To de-activate the rear speaker gain boost, repeat the procedure above.
Should you ever have any questions or concerns or need help with settings and features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist