Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Improved sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and was an easy installation. The Geeks did it
I would recommend this to a friendSound purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not disappoint. I was skeptical at first having previously purchased a smaller soundbar with built-in woofer for my 50" Samsung tv and I wasn't too happy with it. Uggrading to this product for my 65" curved tv, I could not be happier. It does the job with excellent surround sound to make movie viewing a great experience as well as listening to music with Bluetooth!
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Samsung sound bar that i purchased fun Best Buy.
I would recommend this to a friendGreat speaker/sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great, really. My only issue is that it's not easy to get it to access Roku.
I would recommend this to a friendSamsung Electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this item to anyone I am considering of buying this items again for my bedroom Thanks Barbara F
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, great buy, easy to install, you won’t be disappointed.
I would recommend this to a friendSound is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, it really punches some much needed bass.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Person in the store to the instillation. All were great people. thanks
I would recommend this to a friendAwsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never owned one and for now on I’ll always own one Samsung that is thank you best-buy
I would recommend this to a friendSound bar and sub woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my room, good sound and loud enough for all entertainment
I would recommend this to a friendGreat buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Sounds great! Debating now if i should add more speakers!
I would recommend this to a friendDon't Know What's Wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is wonderful when its working. On some TV channels the volume has to be turned way up, in some cases to 70. Even when you can hear these channels, the sound still seems muffled and distorted. The problem has to be with this unit because the B-550 I had before this B-650 did not have these problems. I'll have to take this issue to the Geeks and see if they know what;s wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EddyL,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that your initial time with the Soundbar has not been ideal.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Next, do a software update on your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If your Soundbar is still sounding muffled then try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Lastly, with the Soundbar on do a hard reset. Press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Samsung -HW-B650 Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second sound bar I've purchased it match on my TV.
I would recommend this to a friendI Like It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a couple months and it works as advertised. I wish more things did.
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok soundbar for the price. My advice would spend a little more money and get the next model up
No, I would not recommend this to a friendI came up on this one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box however the speakers were untouched. Still wrapped up. Great deal!
I would recommend this to a friendRon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well that's good as I expect for the price but it was a unexpected price
I would recommend this to a friendSound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and good customer service I would come back to best buy
I would recommend this to a friendSound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar. It pairs well with my Samsung tv. Get you one!!!!
I would recommend this to a friendI would buy it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected easily and sounds very good. Mount was easy to install.
I would recommend this to a friend